PeopleScout Australia Jobs Report Analysis – May 2019

The 28,400 jobs added in April beat some analyst expectations, but the loss of full-time jobs and rise in the unemployment made for a disappointing report. In seasonally adjusted terms, 28,400 new jobs were created, with 34,700 new part-time roles balancing the loss of 6,300 full-time positions. The unemployment rate rose to 5.2%, the highest level in eight months.  

Australia Jobs Report   May 2019 (June Report)  Unemployment rate – Seasonally Adjusted: 5.2 percent (Sideways Arrow) Jobs Change: + 42,300 Labour Force Participation: 66.0 per cent (Up Arrow)   Business Confidence Index: +7 (Up Arrow)  Sources:  http://www.abs.gov.au/ https://business.nab.com.au https://www.businessinsider.com.au/ https:/abc.net.au   Summary:   The 28,400 jobs added in April beat some analyst expectations, but the loss of full-time jobs and rise in the unemployment made for a disappointing report. In seasonally adjusted terms, 28,400 new jobs were created, with 34,700 new part-time roles balancing the loss of 6,300 full-time positions. The unemployment rate rose to 5.2%, the highest level in eight months.

Upside

The Australian economy added 42,300 jobs in May. The labour force participation rate rose to 66.0%, reaching a record high level for the second month in a row. The business confidence index increased to +7, just above the long-term average. Since May 2018, full-time employment increased by 266,300, while part-time employment increased by 93,900.

The largest increase in employment was in New South Wales (up 38,500), followed by Victoria (up 28,600) and Queensland (up 7,800).

Downside

The job growth was almost entirely due to part-time positions. The full-time job increase was just 2,400, much lower than the addition of 39,800 part-time positions. The unemployment rate held steady at 5.2% due to the increase in the participation rate. When the unemployment rate rose in April, it reached its highest level in eight months.

The underemployment rate increased one-tenth of a percentage point to 8.6%. Underemployed workers are defined as part-time workers who want to work more hours than they are and are available to do so as well as full-time workers who worked part-time hours for economic reasons.
 

Even the robust growth in part-time jobs may not be an indicator of continued job increases but a result of the recent national elections:

“CommSec chief economist Craig James said the data covered the federal election period and may account for the skew to part-time workers.

‘Clearly there are temporary jobs created each three years for election-related roles,’ Mr. James said.”

Western Australia had a net job loss of 4,000 and Tasmania had a decrease of 400 positions.

How Long Will the Confidence Last?

While the business confidence index rose in the latest release, business conditions and other key indices were weak clouding the economic outlook:

“’Business confidence saw a post-election spike in May,’ said NAB Group Chief Economist Alan Oster. Interviewing for the survey started on May 20, two days after a federal election saw the Coalition government returned to power.

‘Expectations of rate cuts may also have helped.’

There had been mounting speculation last month that the Reserve Bank of Australia (RBA) would soon cut interest rates, which it duly did at its June 4 policy meeting.

‘While confidence, at least at face value was a positive outcome, business conditions deteriorated further,’ cautioned Oster. ‘Trading conditions and profits are particularly weak.’

The survey’s measure of trading, or sales, slipped 5 points to +3, while profitability fell 4 points to -3. Forward orders also dropped a point to -3.

‘Forward-looking indicators suggest that the bounce in confidence is likely to be short-lived and that conditions are unlikely to turn around any time soon,’ said Oster.”

PeopleScout UK Jobs Report Analysis – June 2019

The June 2019 Labour Market Report released by the Office for National Statistics includes the three months covering February 2019 through April 2019. The unemployment rate held at 3.8%, continuing at a level not seen since 1974. Nominal wage growth was 3.4%. The growth in jobs and wages beat analyst expectations.

une 2019  UK Labour Market Reports are based on moving 3 month (quarter) data for the period ending 2 months prior.  The June Report includes the quarter spanning February 2019 - April 2019.    Jobs Added – Chart 1 Unemployment – Chart 1 Wages – Chart 15  OVERALL  Overall Jobs Added in Quarter: +32,000 Overall Unemployment Rate: 3.8 percent (Sideways arrow) Overall Wage Change: +3.4 per cent   INDUSTRY BREAKDOWN (Job change updated in this release)  Manufacturing Jobs Change in Quarter: +28,000 Percent Change Over One Year:  +1.1%  Wholesale/Retail/Vehicle Repair Jobs Change in Quarter: +13,000 Percent Change Over One Year:  0.0%  Transport and Storage Jobs Change in Quarter: -13,000 Percent Change Over One Year:  +4.2%  Accomodation and Food Service Jobs Change in Quarter: +11,000 Percent Change Over One Year:  +1.9%  Information and Communication Jobs Change in Quarter: +29,000 Percent Change Over One Year:  +5.6%  Financial and Insurance Jobs Change in Quarter: +5,000 Percent Change Over One Year:  -0.6%   Professional, Scientific and Technical Jobs Change in Quarter: +71,000 Percent Change Over One Year:  +5.0%  Administrative and Support Services Jobs Change in Quarter: +1,000 Percent Change Over One Year:  +0.2%  Education Jobs Change in Quarter: +13,000 Percent Change Over One Year:  +1.5%  Human Health and Social Work Jobs Change in Quarter: +36,000 Percent Change Over One Year:  +1.7%   Year over Year Wage Changes (Updated in this Release) Whole Economy:  +3.4% Private Sector:  +3.5% Public Sector:  +2.8% Services:  +3.4% Finance and Business Services:  +3.9% Public Sector excluding Financial Services:  +2.9% Manufacturing: +2.2% Construction: +4.1% Wholesaling, Retailing, Hotels & Restaurants: +2.4%  Overview  The Office for National Statistics released its June Labour Market Report which reports on the three months spanning February 2019 and April 2019. Compared with a year earlier, regular wages excluding bonuses were up by 3.4%, one tenth of one per cent higher than last month’s report. The employment rate remained at 76.1%, tying the highest level since comparable records have been tracked in 1971. Unemployment held at 3.8% and has not been lower since 1974.

Notable Figures

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  • The UK employment rate was estimated at 76.1%, higher than a year earlier (75.6%) and the joint-highest on record.
  • The UK economic inactivity rate was estimated at 20.8%, lower than a year earlier (21.0%) and close to a record low. This statistic reports the number of people who are economically inactive as a percentage of the total working age population (people aged 16 to 64 years). A person of working age is counted as economically inactive if: they are out of work and have not been actively looking for work in the past 4 weeks.
  • The employment level for women was 72.0%, the highest since comparable records began in 1971.

Modest Job Gains Compared to Previous Months

The report showed impressive year-over-year job gains. Estimates for February to April 2019 show 32.75 million people aged 16 years and over working, which is 357,000 more than for a year earlier. This annual increase was due entirely to more people working full-time (up 402,000 on the year to reach 24.15 million). Part-time working showed a fall of 45,000 on the year to reach 8.60 million.
 

The 32,000 job increase in the June report is less than a third of the 99,000 jobs added in the May report. The relatively low number indicates a slow-down in hiring, at least temporarily. It is the lowest number of new jobs since the three months leading to August last year. The reason for the decreased number of new hires may be due to employers having a difficult time hiring new staff in a tight labour market.

Economic uncertainties, primarily driven by Brexit, may be the reason that employers have been on a hiring spree and despite slowing growth rates, the job growth trend may continue as the Financial Times reports:

“In the last three years, the UK labour market has shown resilience, despite a weakness in investment growth.

‘Employment growth has undoubtedly been lifted by businesses preferring to employ rather than commit to investment given current heightened uncertainties,’ said Howard Archer, chief economic adviser at EY ITEM Club, a consultancy. ‘Employment is relatively low cost and easier to reverse if business subsequently stalls,’ he added.”

Healthy Wage Increases

Whatever the cause of low unemployment and continued hiring, the increase in year-over-year nominal wages of 3.4% is a sign that businesses are responding to consistently tightening labour market conditions. In the report released in August 2018 when unemployment was at 4.0%, the year-over-year wage increase was just 2.7%.

While the inflation rate rose to 2.1% in April, the rate of annual wage growth is still well ahead of it. The combination of increased wages and low inflation strengthens the buying power of UK consumers and potentially provides a boost to the overall economy.  This point is underscored by the effect that the rate of increased wages reported impacted the nation’s currency as the pound strengthened in trading as The Express explains:

“This morning’s UK average earnings figures increased in April, exceeding the consensus expectation and rising to 3.4%, providing some uplift to the pound. This will be seen as good news by Sterling investors as rising wages normally translates to increased spending power, which in turn boosts domestic growth.”

PeopleScout Canada Jobs Report Analysis — May 2019

Statistics Canada reported that the nation’s unemployment fell to a record low 5.4%. In May, 27,700 jobs were added to the economy, far lower than the 107,000 jobs added in April, but still beating analyst expectations. Weekly annual wage increases were up 2.2%. All of the job gains were in full-time positions and those in the self-employed category, which incorporates freelancers and independent contractors.

Canada Monthly Jobs Report Data Sheet    May 2019  OVERALL  Overall Jobs Gained/Lost:  +27,700 Overall Unemployment Rate: 5.4 per cent (Down arrow) Overall Weekly Wage Change: +2.2 per cent (Up arrow)  INDUSTRY BREAKDOWN  (Table 2 for Job Changes) (Statistics Canada Website Weekly Wages Canada)  Finance, Insurance, Real Estate, Rental and Leasing Jobs Change: -2,300  Manufacturing Jobs Change: +9,400  Transportation and Warehousing Jobs Change: +10,000  Wholesale and Retail Jobs Change: +4,700  Educational Services Jobs Change: +1,200  Health Care and Social Assistance Jobs Change: +20,400  Accomodation and Food Services Jobs Change: -12,400  Professional, Scientific and Technical Services  Jobs Change: +17,200  Year over Year Weekly Wage Changes All Workers 15 and Over:  +2.2% Management Occupations:  +0.4% Business Finance and Administration Occupations:  -0.1% Health Occupations:  +0.3% Occupations in education, law and social, community and government services:  +1.9% Occupations in art, culture, recreation and sport: +7.0% Sales and service occupations:  +3.0% Trades, transport and equipment operators and related occupations:  +3.1% Occupations in manufacturing and utilities:  +1.3%  Observations  Statistics Canada reported that the nation’s unemployment fell to a record low 5.4%. In May, 27,700 jobs were added to the economy, far lower than the 107,000 jobs added in April, but still beating analyst expectations. Weekly annual wage increases were up 2.2%. All of the job gains were in full-time positions and those in the self-employed category, which incorporates freelancers and independent contractors.

The Numbers

27,000: The economy added 27,700 jobs in May.

5.4%: The unemployment rate fell to at 5.4%.

2.2%: Weekly wages increased  2.2% over the last year.

The Good

Statistics Canada reported that the nation’s unemployment fell to 5.4%, a record low. The economy added 27,700 jobs, far ahead of analyst expectations. The job gains in May came from full-time work and from the self-employed category. Over the past year, employment grew by 453,000 or 2.4%, reflecting gains in both full-time (+299,000) and part-time (+154,000) work. This is the biggest year-over-year increase since before the 2008-2009 recession.

Employment in Ontario rose by 21,000 in May, with notable increases among the core-aged population and among women. Three other provinces had net job increases; British Columbia at 17,000, Nova Scotia at 4.500 and New Brunswick at 3,000. There were 20,000 more people working in health care and social assistance in May, bringing year-over-year gains in this industry to 89,000 (+3.7%). Over half of the monthly increase in this sector was in Ontario.

Employment in professional, scientific and technical services was up 17,000, more than offsetting a decline in the previous month. The increase in May was concentrated in Ontario, while smaller increases were also registered in New Brunswick and Saskatchewan. Compared with 12 months earlier, employment in this industry grew by 67,000 (+4.5%). Employment in transportation and warehousing grew by 10,000, driven by increases in Ontario and Alberta. On a year-over-year basis, employment in this sector rose by 60,000 (+5.6%).

The Bad

Despite record low unemployment, the rate of wage growth is still disappointing. In August 2018, annual average weekly wage increases stood at 2.9% while in May it was just 2.2%. Sluggish wage growth impacts the purchasing power of Canadian consumers and can have a negative effect in the overall economy. 

Employment in Newfoundland and Labrador was down 2,700, due to losses in part-time work. The unemployment rate there rose by 0.7 percentage points to 12.4%. The robust job increases in Ontario and British Columbia were not shared by Quebec and other provinces which saw little change in their employment situation.

In May, 19,000 fewer people were working in business, building and other support services, mostly due to declines in Quebec and Alberta. Employment in accommodation and food services was down by 12,400, the fourth decline in the last five months. Employment in this industry has been trending down since May 2018, decreasing by 63,000 (-5.0%) over the year.

The Unknown

The number of self-employed workers rose by 62,000 in May. Compared with 12 months earlier, the number of self-employed rose by 93,000 (+3.3%)  The self-employed category includes independent contractors and freelancers. 

It is unclear why approximately two-thirds of the increase in self-employed workers over the last year took place in May, or whether this rate of growth will continue. Yet if the number of Canadians that opt out of traditional employment situations continues to increase rapidly, it will strain efforts of employers who are attempting to recruit and retain full-time talent at a time of record-low unemployment. The coming months should provide clarity as to whether the rapid increase in self-employed workers in May was an aberration or an indicator of a significant shift in the nature of the Canadian workforce.

PeopleScout U.S. Jobs Report Analysis — May 2019

The Labor Department released its May jobs report, which shows that U.S. employers added 75,000 jobs in May, well below analyst expectations. The unemployment rate remained at 3.6% last month. Year-over-year wage growth decreased to 3.1%, which is still well ahead of the rate of inflation. U.S. employers have added to payrolls for 104 straight months, extending the longest continuous jobs expansion on record.

Monthly Jobs Report Data Sheet  May 2019  OVERALL  Overall Jobs Added: +75,000 Overall Unemployment Rate:  3.6% percent (Sideways Arrow) Overall Wage Change: + 3.1 percent (Down Arrow)  INDUSTRY BREAKDOWN  (Table B-1 for Job Changes) (Table B-3 to calculate hourly wage change)  Financial Description of Industry: The financial industry includes financial, insurance and real estate employers. Jobs Change: +2,000 Hourly Wage Change: +3.6 percent  Manufacturing Description of Industry: The manufacturing industry includes employers who produce both durable and non-durable goods. Jobs Change: +3,000 Hourly Wage Change: +2.2 percent  Transportation and Warehousing Description of Industry: The transportation and warehousing industry includes air, ground and water transportation of passengers and goods, pipeline transportation and warehouse and storage. Jobs Change: -200 Hourly Wage Change: +2.3 percent  Retail Description of Industry Category: The retail industry includes motor vehicle, home furnishings, electronics, health, clothing and other retail businesses. Jobs Change: -7,600 Hourly Wage Change: +4.1 percent  Education and Health Services Description of Industry Category: The education and health services industry includes education, healthcare and social assistance. Jobs Change: +27,000 Hourly Wage Change: +1.9 percent    Leisure and Hospitality Description of Industry Category: The leisure and hospitality industry includes arts and entertainment, accommodation and food and beverage service organizations. Jobs Change: +26,000 Hourly Wage Change: +3.8 percent   Professional and Business Services Description of Industry Category: The professional and business services industry includes jobs in waste management, administrative and support services and professional positions in the legal, accounting, computer and advertising fields. Jobs Change: +33,000 Hourly Wage Change: +3.1 percent  Observations  U.S. employers added 75,000 jobs in May, well below analyst expectations of 175,000. The unemployment rate remained at 3.6 percent last month. Year-over-year wage growth fell one tenth of a percentage point to 3.1 percent which is still well ahead of the rate of inflation. U.S. employers have added to payrolls for 104 straight months, extending the longest continuous jobs expansion on record.

The Numbers

75,000: The economy added 75,000 jobs in May.

3.6%: The unemployment remained at 3.6%.

3.1%: Wages increased at a rate of 3.1% over the last year.

The Good

The 75,000 new jobs added to the economy continued the longest job expansion in U.S. history.  The unemployment rate remained at 3.6%, close to a historic low. The year-over-year earnings increase was a solid 3.1%. The annual wage increase one year ago was just 2.7%.

The broadest measure of unemployment—which includes those too discouraged to look for work, plus Americans stuck in part-time jobs but who want to work full-time—fell to 7.1% in May from 7.3% in April. This rate, known as the U-6, has descended since peaking at 8.1% at the start of 2019. While hiring appears to be slowing down, the nation still enjoys an economic environment characterized by low unemployment and rising wages. The most recent report on the number of those applying for unemployment benefits showed that new jobless claims are close to a post-recession low.

The Bad

The addition of just 75,000 jobs in May was coupled with revised employment data for April and March which showed a decrease of 75,000 in the numbers previously reported. The fall off in hiring in May is part of a larger trend which indicates that labor market growth is slowing down since last year. In the first five months of 2019, the economy added an average of 164,000 jobs, down from an average gain of 223,000 for all of 2018. The share of Americans working or looking for a job was unchanged, remaining at 62.8%.

Manufacturers added only 3,000 workers to their payrolls, continuing a streak of weak hiring numbers for this sector. The retail sector, which is challenged by the rise of e-commerce, lost jobs for the fourth month in a row. The retail sector has lost 50,000 jobs since January. The proportion of prime working-age adults, those 25 to 54, who are working rose sharply in 2018. This proportion appears to be leveling off or even decreasing. It was 79.9% in February and 79.7% in May. 

Some analysts point to tensions and uncertainty over trade as a possible cause of disappointing jobs report:

“It definitely looks like we’ve downshifted in the pace of job growth,” said Michael Feroli, chief U.S. economist for JPMorgan Chase & Co. “Overall it’s a disheartening report particularly since you may have some trade effects there, but a lot of the trade tensions escalated” since the reference period for the Labor Department’s surveys in the middle of the month.”

The Unknown

With possible tariffs on Mexican goods and continuing trade tension with China, many U.S. businesses are compelled to make hiring decisions without much certainty over future costs, both in the near and long term. In part fueled by trade conditions, there appears to be increasing pessimism over the potential for economic growth for the remainder of the year:

“Over all, the economy is on a fragile footing,” said Lindsey Piegza, chief economist at the investment bank Stifel. “We’re still talking about solid growth at the start of the year but that’s in the rearview mirror. The name of the game is uncertainty.”

Talking Talent: Building an Employer Value Proposition and Employer Brand for the Future, Part One

This is the first Talking Talent episode in a two-part conversation about employer value propositions and employer branding.

As employers face increasing competition for the best talent, a well-defined employer value proposition (EVP) and employer brand strategy have become more important than ever. In a candidate-driven market, employers need to stand out to their target talent audiences through a unified EVP and employer brand. High-quality candidates know what they want out of a future employer, and organizations that don’t effectively show their value to candidates risk losing them to the competition.

To talk about this, joining us is Simon Wright, Managing Partner of Talent Advisory here at PeopleScout.

With more than 20 years of experience in RPO and talent management consulting, Simon brings a global perspective to talent acquisition and engagement—having spent time living and working across the EMEA and Asia-Pacific regions.

As Managing Partner for our Talent Advisory practice, Simon is a trusted advisor to HR and talent leaders. Operating at a strategic level, Simon has a proven track record of building and driving creative and innovative strategic talent programs that positively impact business performance. 

Simon leads an industry-leading (and award-winning) multi-disciplinary team of subject matter experts across the talent lifecycle – including employer brand and EVP, assessment and development, and diversity and inclusion – who deliver impressive outcomes for clients across a range of industries and sectors.

In this episode, Simon makes the business case for investing in EVP and employer brand development. He explains what makes a strong EVP and what steps you need to take to build one at your organization. Simon also walks us through an EVP and employer branding platform built by his team for Linklaters, a global law firm, sharing the background and the impact it made for the organization.

You can listen to part two of this podcast here.

Safran Nacelles: Cutting Time-to-Hire by Over 30% for Critical Engineering Talent

Safran Nacelles: Cutting Time-to-Hire by Over 30% for Critical Engineering Talent

Safran Nacelles: Cutting Time-to-Hire by Over 30% for Critical Engineering Talent

PeopleScout RPO sourced specialist engineering talent for Safran Nacelles, reducing time-to-hire by a third and cutting cost-per-hire in half.

33 % Reduction in Time-to-Hire
50 % Reduction in Cost-per-Hire

Situation

Safran Nacelles, an aerospace and defence company, needed to attract experienced stress engineers to join in permanent roles. However, experienced stress engineers are in very short supply as they are an essential part of the design and test processes for aircraft components.

The aerospace market is highly competitive, and the best candidates often opt for contracts rather than permanent positions. After 18 unsatisfying months trying to fill roles with their previous supplier, Safran Nacelles approached PeopleScout for help through recruitment process outsourcing (RPO).

Solution

Four things defined our approach: rigour, innovation, relationships and brand unity.

To understand the skills, experience and behaviors that typified an excellent candidate for Nacelles, we held a detailed briefing with hiring managers and stakeholders. Next, we devised a sourcing strategy, including deep web searching, competitor mapping and tapping into online forums, reaching out to candidates from Romania, India and the UK.

Our recruiters worked onsite at the Nacelles headquarters to build great relationships with the hiring managers. Every contact by PeopleScout recruiters was made under the Nacelles name, whether sourcing candidates, conducting interviews or leading tours of the factory. Nacelles and PeopleScout collaborated as one.

“The agreed time per hire was 45 days, but you achieved an average is just 30 days. That’s a reduction of 33%.”

Results

By managing every part of the process, we substantially streamlined Nacelle’s talent acquisition program, yielding fantastic results. The agreed time-per-hire was 45 days, but our average was just 30 days–a reduction of 33%. Within a month, we filled the first three roles and placed nine more stress engineers in permanent roles at Safran Nacelles—an unheard-of achievement in the aerospace industry.

Plus, we cut the cost-per-hire in half.

At a Glance

  • COMPANY
    Safran Nacelles
  • INDUSTRY
    Aerospace & Defence
  • PEOPLESCOUT SOLUTIONS
    Recruitment Process Outsourcing
  • LOCATIONS
    Romania, India and the UK
  • ABOUT SAFRAN NACELLES
    Safran Nacelles is a French multinational aerospace and defense corporation that designs, develops and manufactures aircraft components as well as various aerospace and military equipment.

Virgin Media: Hiring More Women Technicians

Virgin Media: Hiring More Women Technicians

Virgin Media: Hiring More Women Technicians

Virgin Media asked their RPO partner PeopleScout to improve diversity for their field technician roles.

94 % of applications came from women
2 x growth in female workforce
37 % reduction in candidate drop off

Situation

Addressing gender diversity imbalances is a priority in organizations of all types. But, for roles that enter people’s homes, that need is even more pronounced. The personal nature of that connection makes having a workforce that reflects the customers and communities served even more important.

Virgin Media goal was a 50/50 male to female employee ratio. At that point, their workforce was 73% male. so they turned to their RPO partner PeopleScout for help.

Our first move was to set up a working group to tackle the problem head on. The group immediately identified its first priority: the residential field technician (RFT) role. Out of nearly 1,300 RFTs working across the UK, only 1.9% were women.

Solution

Research

In the research stage, we analyzed application numbers from previous campaigns, and identified that applications from women amounted to less than 2% of those received.

To get clear on the role’s realities, we hosted focus groups with Virgin Media’s current female RFTs. With the insights gathered from these conversations, we built a profile of the ideal female candidate, which informed our “Women in Field” recruitment strategy.

Strategy

Our strategy was simple; celebrate female role models across Virgin Media, and transform the organization’s recruitment communications to address the motivations of our target audience. In short: surprise female candidates who hadn’t considered the role before.

We started with a pilot program launched in four key UK locations. We set the target of five women RFT hires in each of the locations with just 12 weeks from go live to offer. This was hugely ambitious, given that Virgin Media had recruited only four women RFTs across the whole of the UK in the previous year.

We transformed the campaign’s collateral, language and imagery to showcase the amazing women already doing the job. Alongside the advertising, we produced films and written profiles of current female RFTs, showing experiences, challenges and triumphs. This was supported throughout social media with hashtags such as #levellingthefield and #becausewhynot.

Ultimately, our approach was to show outstanding women doing a brilliant job so that our target audience would respond: “I’d love to do that!”

Results

The pilot was a total success. The campaign received 945 applications, with a staggering 94% of applications coming from women. We achieved the hiring target of 20 outstanding new RFTs across the four locations, and in the process, we doubled Virgin Media’s entire female RFT workforce.

Candidate engagement throughout the full recruitment process was massively improved. Drop out decreased by 37%, and more candidates than ever reached the final assessment stage.

We sent surveys to all candidates, successful or not, and overwhelmingly, responders said they found our advertisements disruptive, direct, empowering and welcoming.

Now, we’re working with Virgin Media to roll out a wider campaign, UK-wide. Our ambition is to recruit five female RFTs in every region, attracting 60% more women to these roles. Everything we achieved during the pilot will strengthen this drive, particularly as we’ve created a group of enthusiastic brand advocates—female RFTs happy to help promote referrals, reduce attrition and tell compelling stories to future applicants.

The campaign has also laid the foundations for a strong female management pipeline. As a result, Virgin Media has an emerging population of engaged women RFTs to develop into the leaders of the future.

At a Glance

  • COMPANY
    Virgin Media
  • INDUSTRY
    Telecommunications
  • PEOPLESCOUT SOLUTIONS
    Recruitment Process Outsourcing
  • ABOUT VIRGIN MEDIA
    Virgin Media is a telecommunications company, providing telephone, television and internet services in the United Kingdom. It is owned by Virgin Media O2.

PeopleScout Australia Jobs Report Analysis – April 2019

The 28,400 jobs added in April beat some analyst expectations, but the loss of full-time jobs and rise in the unemployment rate made for a disappointing report.

April 2019 (May Report)  Unemployment rate – Seasonally Adjusted: 5.2 percent (Up Arrow) Jobs Change: + 28,400 Labour Force Participation: 65.8 per cent (Up Arrow)   Business Confidence Index: 0 (Down Arrow)  Sources:  http://www.abs.gov.au/ https://business.nab.com.au https://www.businessinsider.com.au/ https:/abc.net.au   Summary:   The 28,400 jobs added in April beat some analyst expectations, but the loss of full-time jobs and rise in the unemployment made for a disappointing report. In seasonally adjusted terms, 28,400 new jobs were created, with 34,700 new part-time roles balancing the loss of 6,300 full-time positions. The unemployment rate rose to 5.2%, the highest level in eight months.

The Numbers

28,400: The Australian economy added 28,400 jobs in April.

5.2%: The Australian unemployment rate rose to 5.2%.

65.8%: Labour force participation rose to 65.8%.

0: The Business Confident Index fell to 0 from our last update in the latest NAB release.

Upside

The Australian economy added 28,400 jobs in April, beating analyst expectations. The labour force participation rate rose to 65.8%, a record high showing broad confidence in the nation’s job market. Since April 2018, full-time employment increased by 248,100 and part-time employment increased by 74,800.

States with job growth include New South Wales (up 25,100), followed by Western Australia (up 6,400) and Queensland (up 5,400).

Downside

The job growth was entirely due to part-time positions. The 34,700 new part-time roles balanced the loss of 6,300 full-time jobs. The unemployment rate rose to 5.2%, the highest level in eight months.  Victoria had a net job loss of 7,600. The nation’s youth unemployment – people aged between 15 and 24, rose 0.1 points higher to 11.8%.

Another troubling indicator is the increase in the underutilisation rate which went from 13.3% to 13.7% in one month. Underutilisation includes unemployed Australians and those working who want to work more.

The data released in the report, coupled with the news that online job ads have fallen to six-year lows have led some analysts, including RBC’s Richard Thompson, to assert that the unemployment rate is not likely to fall any time soon:

“Given the suite of lead employment/vacancy indicators mostly suggesting further softening in labour market conditions ahead, it is difficult to imagine that unemployment will get back below the 5% mark.”

Fall in Online Job Ads – A Negative Indicator?

Business Insider Australia reports that job advertisements placed on employment platform SEEK fell 8.9% annually in April. Postings fell in all job categories and in all states except the Australian Capital Territory. Ads in media, trades, construction, real estate and architecture fell more than 20% over the year. Job ads in 15 categories fell more than 10%. The article notes, “if the data is reflective of a broader demand for workers, it isn’t looking good for anyone seeking employment in the second half of the year.”

A decrease in online job postings does not necessarily indicate a softening job market. In May 2018, online job ads decreased by 51,000 in the U.S. when the unemployment rate stood at 3.8%. Nearly one year later, in April 2019, it was 3.6%. A decrease in the number of online job postings may reflect, at least in part, that enterprises are successfully utilizing creative strategies to attract talent beyond traditional job boards.

Improving Retention and Diversity for Leading North American Tire Brand

Improving Retention and Diversity for Leading North American Tire Brand

High-Volume RPO

Improving Retention and Diversity for Leading North American Tire Brand

A leading North American tire brand partnered with PeopleScout to facilitate more than 10,000 annual hires for automotive technician, management and sales positions and standardize its retail recruitment processes company-wide.

10,000 annual hires
40 % improvement in hiring diverse employees
5 % reduction in technician turnover

A leading North American tire brand was experiencing an alarming rate of attrition in key retail positions, making it difficult to provide the level of service excellence the brand’s customers have come to expect. To help solve its unsustainable employee attrition issue, the client partnered with PeopleScout to efficiently facilitate more than 10,000 annual hires of automotive technicians, management and sales positions and standardize its retail recruitment processes company-wide.

Scope and Scale

Full-life cycle recruiting services needed for 10,000 U.S. hires annually. Skills and positions included: technicians, customer service, sales and management.

Situation

The client was facing a 50% turnover rate at retail locations and lacked a uniform hiring procedure, resulting in a disjointed process and poor quality of hire. Without the appropriate staffing of technicians, customer care suffered, causing a reduction in the client’s revenue in their retail operations. 

Solution

SOLUTION HIGHLIGHTS

  • Screening & block interview scheduling efficiencies
  • 10,000 hires in the first year of the engagement
  • Reduced employee turnover
  • Hiring diversity
  • Transparent Reporting

A STANDARD HIRING MODEL

The partnership was designed to improve turnover rates for technician and retail positions, create a standardized retail recruitment model and provide consistent OFCCP compliance and standardization.

AN EFFICIENT PROCESS

PeopleScout deployed a time-efficient screening process focused on the quality of the candidate, with a guaranteed response from recruiting teams within 48 hours of application.

HIRING DIVERSITY

To help source and engage more diverse candidates for the client, PeopleScout developed a comprehensive network of community organizations for partnered recruitment. 

IN-REGION RECRUITERS

Collaborative relationships between our retail recruiters and the client’s area managers were fostered by in-region placement of PeopleScout recruiters.  

TRANSPARENT REPORTING

Continuous improvement was driven through transparent reporting and analysis for the client’s executive and field leadership.

Results

REDUCED EMPLOYEE TURNOVER

The client’s technician turnover rate has improved by 5% and retail turnover by 6%. 

10,000 HIRES IN FIRST YEAR

PeopleScout hired 10,000 employees in the first year of the engagement.

HIRING DIVERSITY

Hiring diversity improved by 40%, including an increase of 2% for veterans and 6% for female hires.

At a Glance

  • COMPANY
    Leading North American tire brand
  • INDUSTRY
    Consumer Goods
  • PEOPLESCOUT SOLUTIONS
    Recruitment Process Outsourcing

A Higher Performing Recruiting Model

A Higher Performing Recruiting Model

RPO for Telecommunications

A Higher Performing Recruiting Model

A major telecom provider faced multiple recruiting challenges as a result of its decentralized and fragmented recruitment processes. PeopleScout partnered with this provider to implement a first-generation RPO program to migrate to a higher-performing recruiting model.

13,000 annual hires in the first year
8 days average time-to-hire
1,400 Built a scalable, centralized process across 1,400 retail stores

Situation

The telecom provider wanted to reduce store-to-store inconsistencies and migrate from a highly decentralized recruitment into a high-performing recruitment model. The provider wanted to improve response times to seasonal demands and decrease poor candidate quality and below-average customer experiences.

PeopleScout established the foundation for an RPO program that today supports more than 1,400 stores and nearly 13,000 hires. 

Solution

SOLUTION HIGHLIGHTS

  • Centralization and standardization of the recruitment process
  • Scalable recruitment model to address changes in hiring needs
  • Targeted and innovative grassroots and digital sourcing strategy

At a Glance

  • COMPANY
    Telecom provider
  • INDUSTRY
    Telecommunications
  • PEOPLESCOUT SOLUTIONS
    Recruitment Process Outsourcing
  • ANNUAL HIRES
    13,000
  • LOCATIONS
    1,400 stores

INNOVATIVE, TARGETED SOURCING

PeopleScout implemented a consistent workflow for the company’s businesses and initiated digital interviewing with additional screening. Adding additional screening reduced the hiring manager’s overall effort in the process and created efficiencies. PeopleScout also facilitated “same day interview, next day offer” practices to qualified candidates.

BRANDed PARTNERSHIP

The telecom provider provided a library of images for use in digital and advertising campaigns that greatly enhanced recruitment marketing. PeopleScout and the telecom talent acquisition team collaborated closely to make sure outbound marketing was targeted to their talent audiences.

Results

A targeted and innovative sourcing strategy and a solid branding partnership were influential in the program’s evolution. In the first year, PeopleScout hired nearly 13,000 employees for this telecom provider and improved average time-to-clear from 11 days to eight days. The scope of work also expanded into a strategic partnership with one of the world’s largest pharmacies where the telecom provider’s products could be sold at additional retail locations.