Category: News

HRD, Human Resource Director Magazine, in Australia interviewed Nicole Cook, PeopleScout leader of Australia and New Zealand, in an article titled “What should employers look out for when considering RPO capability?”

Cook shared her insights about four factors employers should consider as they search for an RPO partner.

“Global demographic trends, shifting job requirements as a result of digitisation, the fourth industrial revolution and low unemployment rates in developed countries will continue to put pressure on an organisation’s search for top talent,” Cook told HRD. “Combined with this, there will also be a shift in the skills required, which presents an interesting challenge.”

Cook shared how PeopleScout is improving the candidate experience through the release of Affinix™, the company’s proprietary tech platform released in November 2017 to positive reception from industry analysts.

Cook also gave insights about how employers can explore Total Workforce Solutions and graduate recruitment strategies to solve complex hiring challenges.

Here’s an excerpt from the article:

“Many leading RPOs are looking for ways to complement their services with an enhanced technology offering. For example, at PeopleScout, we recently launched our Affinix platform which takes a candidate-centric approach, putting the emphasis on the candidate experience. A recent article in Forbes suggested that 2018 will be the year of the end-to-end employee experience.

Where customer experience had been the focus, employee experience will now get the attention. Recruitment is at the very beginning of the employee experience. Employers with lengthy, complicated hiring processes that are built to meet the organisation’s needs rather than the candidate’s needs could be at a competitive disadvantage in industries where competition for talent is particularly high.”

Read the rest of the article What should employers look out for when considering RPO capability? on HRD’s website.

PeopleScout’s global leader of growth and strategy, Mike Yinger served as an expert panelist in the Ready to Work Business Collaborative webinar “Robust Recruiting: Ruling In, Not Out: How To Train Your Talent Acquisition Team To Advocate For Both Your Business And Your Candidates” in February.

The webinar explored different ways to ensure an inclusive recruiting process, including the use of assessments, AI technology and building an inclusive recruiting team.

Joan Andrews, a program specialist with the Ready To Work Business Collaborative, moderated the panel, which also included Paul McDonald, Sr. Executive Director at Robert Half, Ravi Subramanian, Talent Acquisition & Mobility at PG&E, and Herrick Ross, Global Talent Acquisition, Military Recruiting at Starbucks.

The panelists discussed how the tight talent market is encouraging employers to look at new pools of candidates, and for many employers, assessments can help determine if a candidate will be successful in a role. Assessments can be particularly useful if employers are looking at candidates with different backgrounds than they’ve traditionally hired.

Yinger spoke about PeopleScout’s mix of technology and how to manage bias by combining cutting-edge technology with human expertise. Yinger said PeopleScout constantly checks its recruiting technology to ensure that AI isn’t discriminating against candidates. He described the process as “trust but verify.”

Yinger also shared that PeopleScout works with clients on a variety of diversity hiring programs with a variety of goals. To help clients meet those goals, Yinger says PeopleScout develops a diverse recruiting team, so that candidates have the opportunity to work with a recruiter who understands their background.

“From the highest levels of the organization, we look at social responsibility as a critical element of the ecosystem that we’re in,” Yinger said.
PeopleScout joined the Ready to Work Business Collaborative in January 2017. The Ready to Work Business Collaborative (RTWBC) is a non-partisan initiative to help employers achieve their goals by hiring highly capable candidates, including the long-term unemployed and veterans, who may have been inadvertently overlooked in traditional recruitment.

NelsonHall’s HR Services Resource Director Gary Bragar featured PeopleScout’s Affinix™ technology in NelsonHall’s HR Services blog.

Affinix is a mobile-first, cloud-based platform that creates a consumer-like candidate experience and streamlines the sourcing process. Embedded within PeopleScout’s talent solutions, Affinix delivers speed and scalability while leveraging artificial intelligence, recruitment marketing, machine learning, predictive analytics and other emerging technologies with one point ATS and VMS integration and single sign-on.

“Affinix has the ability to engage candidates and communicate quickly to identify, screen, and assess the right talent for the job with the best likelihood of long tenure – which should go some way to meeting clients’ high expectations for the candidate communication process,” Bragar wrote.

PeopleScout released Affinix in November 2017.

“With Affinix, we enhance our ability to provide our clients with the edge in the people business by delivering the personalized and engaging experience that today’s candidates expect,” said Taryn Owen, PeopleScout’s president. “Affinix balances human expertise and automation, enabling PeopleScout to enhance talent intelligence by better leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year.”

Here’s an excerpt from the blog post:

“Recent NelsonHall interviews with the clients of the top ~20 global RPO vendors revealed that candidate communication was rated the most important vendor characteristic, with an importance score of 96%. However, the satisfaction score for candidate communication across all vendor clients was 82%, falling some way short of client expectations.

Recognizing the importance of candidate satisfaction as integral to attracting and retaining talent, PeopleScout recently launched a new technology, Affinix, to improve candidate communication and the overall candidate experience.”

Read the rest of the post PeopleScout Improving the Candidate Experience with Affinix on NelsonHall’s website.

HRO Today named four PeopleScout leaders as 2017 HR Superstars. PeopleScout President Taryn Owen was recognized as well as Janice Weiner, global leader of MSP services, David Ludolph, executive leader of client delivery, and Nicole Cook, managing director.

According to the magazine, the awards are based on the dedication, innovation and transformative leadership of the winners.

“The contributions of the community of HR Superstars truly shows the accomplishments and progress that these leaders have achieved in the HR space. Through their forward-thinking practices and decisive action, this year’s HR Superstars have advanced the HR field in new and unprecedented ways,” according to HRO Today.

HRO Today included the biographies of the winners.

“Taryn Owen is the president of PeopleScout, an award-winning RPO, MSP and Total Workforce Solutions provider. She has led the company’s successful acquisition of Aon Hewitt’s RPO division and Australian RPO provider HRX as well as the integration of Staff Management | SMX’s MSP division. During her tenure, PeopleScout has become one of the world’s largest RPO providers and has earned top accolades from HRO Today’s Baker’s Dozen, NelsonHall, and Everest Group. Owen has been recognized by numerous industry awards, including SIA’s 2017 Staffing 100, Global Power 100 for Women in Staffing, and 2017 Stevie Awards for Women in Business. She completed the Program for Leadership Development at Harvard Business School and earned honorary alumni status.”

“Janice Weiner is the global leader of managed service provider (MSP) services at PeopleScout. She is responsible for global MSP operations, supplier management, and Vendor Management System (VMS) partnerships. Weiner has led the expansion of the MSP practice, including the integration to PeopleScout to provide more holistic workforce strategies including both full-time and contingent workers. In 2017, PeopleScout was recognized as the No. 1 Managed Service Provider on HRO Today’s MSP Baker’s Dozen Customer Satisfaction Ratings. Before joining the company, she held senior positions with leading business services companies in the fleet management and business and legal information sectors. Weiner has a Bachelor of Arts from Northeastern Illinois University and a JD from The John Marshall Law School in Chicago.”

“David Ludolph is the executive leader of client delivery at PeopleScout. He leads PeopleScout’s client delivery team with a focus on service excellence, continuous improvement and greater scalability for PeopleScout clients. He is responsible for driving value and competitive advantage by leveraging operational best practices and emerging technology. Ludolph has been a member of PeopleScout’s executive leadership team for nine years, most recently as a client portfolio leader, and has more than 15 years of talent acquisition and RPO leadership experience. Before joining PeopleScout, he was an operations director at Spherion. Ludolph holds a bachelor’s degree from Hawaii Pacific University.”

“Nicole Cook is the managing director for PeopleScout in Australia and New Zealand. She oversees the delivery, growth, and operations of PeopleScout solutions in the APAC region. She joined the company in May 2006, holding leadership roles within the organization’s technology business. In 2010, Cook moved to the RPO side of the business, managing a team that specialized in the delivery of consulting services. She then led the client delivery function in her role as head of accounts before assuming the managing director position in 2016. Cook is an experienced executive and management consultant, holds a bachelor’s degree in French from the Catholic University of America, and recently completed a Senior Executive MBA at Melbourne Business School.”

Read more and see the entire list of HR Superstars from HRO Today.

Philadelphia – December 19, 2017 – SharedXpertise, publisher of HRO Today, and PeopleScout, a global provider of recruitment process outsourcing (RPO), managed services (MSP) and total workforce solutions, have announced the release of their global unemployment report for the third quarter of 2017.

This report provides companies with global labor market data about employment rates, economic growth and the state of the talent pool in various countries and regions. It provides essential information for predicting high-potential locations for expansion and recruitment, allowing multinational companies to stay competitive in talent acquisition. This edition of the report also provides a regional synopsis of English proficiency for those countries where English is not the primary language.

“Global growth for the rest of the year is projected to continue moderately, and activity in advanced economies that is driven by the United States is also expected to gain momentum,” said Larry Basinait, vice president of market research at SharedXpertise. “However, we caution that comparing unemployment rates among various countries is a challenging task. We encourage you to look at all of the available perspectives in this report to help you analyze the talent environments most appropriate for your organization.”

“In today’s global talent market, it is imperative to consider many of the factors available in these quarterly labor market reports,” said Taryn Owen, president of PeopleScout. “We believe HR professionals will find our analysis valuable as they plan their talent strategy for the new year.”

This study is part of a quarterly series of global labor market data reports. Watch for the report for the fourth quarter of 2017 to be published this winter.

The executive summary and the full report are both available for download by clicking here. For more information about SharedXpertise, visit hrotoday.com or contact Publisher Bill MacRae, at bill.macrae@sharedxpertise.com.

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP capabilities supporting total workforce needs. PeopleScout boasts 98 percent client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago and Sydney and global delivery centers in Charlotte, Toronto, Montreal, Krakow, Gurgaon and Bangalore. For more information please visit www.peoplescout.com.

About HRO Today and HRO Today Global
HRO Today and HRO Today Global are the properties of SharedXpertise Media and offer the broadest and deepest reach available anywhere into the HR industry.  Our magazines, web portals, research, e-newsletters, events and social networks reach over 180,000 senior-level HR decision-makers with rich, objective, game-changing content.  Our No. 1 strength is our reach.  HR leaders rely heavily on the HRO Today’s Baker’s Dozen rankings across six different categories when selecting an HR service provider.
 

Press Contact
Caroline Sabetti
Global VP of Marketing and Communications
312-560-9173

CHICAGO (Dec. 5, 2017) – PeopleScout announced today that it has earned the 2018 Military Friendly® Employer designation by Victory Media. First published in 2003, Military Friendly® Employers is the most comprehensive, powerful resource for veterans today. Each year the list of Military Friendly® Employers is provided to service members and their families, helping them discover the best post-military career opportunities available.

“At PeopleScout, we understand the challenges veterans face while searching for civilian employment because we employ veterans at every level of our company,” said PeopleScout President Taryn Owen. “We are proud to be a leader helping connect veterans with meaningful work both within our own company and for our clients.”

PeopleScout is committed to hiring military talent, knowing first-hand that recruiting veterans and military spouses is not only the “right thing to do,” but the right thing for businesses. PeopleScout created the Veteran Talent Exchange, which connects thousands of veterans every year to businesses with unmet hiring needs. The company also recently shared its veteran hiring expertise in the ebook download, “Best Practices for Hiring Veterans.”

“Companies that have earned this designation have exceptionally strong hiring programs and meaningful jobs for transitioning service members, veterans and spouses,” said Daniel Nichols, Chief Product Officer at Victory Media. “Our Military Friendly® Employers have moved beyond answering, ‘Why hire military?’ They are truly aligning their jobs and recruiting efforts with Military Friendly® Schools to translate military competencies into civilian careers.”

Companies and organizations earning the Military Friendly® Employer designation were evaluated using three data sources in the scoring methodology: publicly available data from federal agencies; personal opinion data from veteran employees; and proprietary Military Friendly® survey data from participating organizations. More than 200 companies participated in the Military Friendly® Employers portion of the 2018 Military Friendly Companies survey.

Ratings methodology, criteria, and weightings were determined by Victory Media with input from the Military Friendly® Advisory Council of independent leaders in the higher education and military recruitment community. Final ratings were determined by combining an organization’s survey score with an assessment of the organization’s ability to meet thresholds for applicant, new hire retention, employee turnover and promotion and advancement of veterans and military employees.

PeopleScout will be showcased along with other 2018 Military Friendly® Employers in the December issue of G.I. Jobs® magazine, the January 2018 issue of Military Spouse Magazine, and on MilitaryFriendly.com.

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP capabilities supporting total workforce needs. PeopleScout boasts 98 percent client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago and Sydney and global delivery centers in Charlotte, Toronto, Montreal, Krakow, Gurgaon and Bangalore. For more information please visit www.peoplescout.com.

About Military Friendly® Employers:
The Military Friendly® Employers list is created each year based on extensive research using public data sources for thousands of federal contractors nationwide, input of military employees, and responses to the proprietary, data-driven Military Friendly Employers® survey from participating companies. The survey questions, methodology, criteria and weightings were developed with the assistance of an independent research firm and an advisory council of educators and employers. Data calculations and tabulations were independently evaluated for completeness and accuracy by EY. The survey is administered for free and is open to companies that have hired veterans in the past 12 months. Criteria for consideration can be found at MilitaryFriendly.com.

About Victory Media:
Founded in 2001, Victory Media is a service-disabled, veteran-owned small business (SDVOSB) that connects the military community to civilian employment, education and entrepreneurial opportunities through its G.I. Jobs®, Military Spouses, Vetrepreneur®, STEM Jobs^SM and Military Friendly® brands. Learn more about Victory Media at www.victorymedia.com.

Press Contact:
Caroline Sabetti
Global VP of Marketing and Communications
312-560-9173

Chicago, IL – November 20, 2017 – Taryn Owen, president of PeopleScout, has won the Gold Stevie® Award in the Female Executive of the Year – Business Services –11 to 2,500 Employees category in the 14th annual Stevie Awards for Women in Business. Owen also received a Silver Stevie® Award for Woman of the Year – Business Services.

“Creating a culture of inclusion that empowers all of our employees to succeed is critical to our success,” said Owen. “I’m honored to recognized by the Stevie Awards and to be in such good company with my fellow nominees. I share this recognition with our entire PeopleScout team and with all of the incredible women I’ve had the privilege to work with during my career.”

Owen was recognized for her accomplishments as president of PeopleScout. During her tenure, PeopleScout has grown 350 percent through a combination of organic growth, acquisition and vertical integration. The company has connected more than 300,000 job seekers with full-time employment over the last year.

“This recognition is great validation of TrueBlue’s board of directors and executive team’s support of women in leadership and our One Global PeopleScout strategy,” said Owen “I thank our board, our executive team and the men and women of PeopleScout who embrace the belief that through inclusion, we grow together.”

The Stevie Awards for Women in Business are the world’s top honors for female entrepreneurs, executives, employees and the organizations they run. All individuals and organizations worldwide are eligible to submit nominations – public and private, for-profit and non-profit, large and small. The 2017 awards received entries from 25 nations and territories. The awards were presented to winners during a dinner event at the Marriott Marquis Hotel in New York City and broadcast live via Livestream.

More than 1,500 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in more than 90 categories, including Entrepreneur of the Year, Executive of the Year, Company of the Year, Startup of the Year, Women Helping Women, and Women Run Workplace of the Year, among others.

Details about the Stevie Awards for Women in Business and the list of Stevie Award winners are available at www.StevieAwards.com/Women.
 

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP capabilities supporting total workforce needs. PeopleScout boasts 98 percent client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago and Sydney and global delivery centers in Charlotte, Toronto, Montreal, Krakow, Gurgaon and Bangalore. For more information please visit www.peoplescout.com.

 
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Press Contact
Caroline Sabetti
Global VP of Marketing and Communications
312-560-9173

Affinix™ Leverages Artificial Intelligence, Recruitment Marketing, Machine Learning and Predictive Analytics with One Point ATS and VMS Integration for Total Workforce Visibility

Chicago – November 8, 2017 – PeopleScout today released Affinix™, a proprietary technology solution designed to help its clients connect with the best talent faster through a candidate experience that mimics the simplicity and usability of the best consumer websites.

Affinix is a mobile-first, cloud-based platform that creates a consumer-like candidate experience and streamlines the sourcing process. Embedded within PeopleScout’s talent solutions, Affinix delivers speed and scalability while leveraging artificial intelligence, recruitment marketing, machine learning, predictive analytics and other emerging technologies with one point ATS and VMS integration and single sign-on.

“With Affinix, we enhance our ability to provide our clients with the edge in the people business by delivering the personalized and engaging experience that today’s candidates expect,” said Taryn Owen, PeopleScout’s president. “Affinix balances human expertise and automation, enabling PeopleScout to enhance talent intelligence by better leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year.”

Affinix simplifies the fragmented talent acquisition technology ecosystem by deploying best-in-class technology to create a seamless experience for both the candidate and hiring manager. Built on Amazon Web Services (AWS) Cloud infrastructure for stability, scalability and security and engineered for flexibility and future enhancement – Affinix integrates with ATS and VMS technology to support compliance and provide insights across a client’s total workforce.

Affinix boasts powerful capabilities including:

Artificial intelligence and other emerging technologies that extend across the platform, streamlining the sourcing and screening process and identifying the top talent quickly. Affinix sources strong passive and active candidates within seconds of an open job requisition.

Digital and social recruitment marketing to reach candidates where they are and enhance an organization’s employer brand through customized ads, optimized job descriptions, personalized landing pages, career portals and more. Recruitment marketing elevates job postings with robust content and campaign management.

A mobile-first application process designed to mimic the simplicity and usability of the best consumer websites. The platform is mobile-first for both the candidate and the hiring manager, ensuring engagement from any device at any time throughout the application, scheduling and screening process.

Video interviews and digital assessments that cut days off the hiring process by using data analytics and machine learning to identify and rank the best candidates. This simplifies the screening process, allowing PeopleScout to share top candidates with hiring managers faster.

Predictive analytics and machine learning extend across the hiring process to enable PeopleScout to better understand top talent behaviors and predict factors such as cultural fit, willingness to change companies and future tenure potential. Over time, this improves hiring speed and accuracy by more quickly identifying, screening and assessing top talent.

“To keep our clients ahead of shifts in the talent landscape, PeopleScout is making significant investments in our proprietary technology as well as in our people and global delivery capabilities,” said Owen. “We’ve opened five global delivery centers in the last 18 months, are investing in key creative, analytical and technical resources and are committed to an aggressive Affinix roadmap to drive ongoing innovation to further our leadership position in the talent acquisition space.”

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP capabilities supporting total workforce needs. PeopleScout boasts 98 percent client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago and Sydney and global delivery centers in Charlotte, Toronto, Montreal, Krakow, Gurgaon and Bangalore. For more information please visit www.peoplescout.com.

Press Contact
Caroline Sabetti
Global VP of Marketing and Communications
312-560-9173

Chicago – October 16, 2017 – PeopleScout is now the largest RPO provider in the world by volume, according to Everest Group, and was named a Major Contender on Everest’s first annual PEAK Matrix™ of the recruitment process outsourcing (RPO) service provider landscape in Asia-Pacific. The report states that PeopleScout has the largest number of hires managed in the global market and is also one of the largest providers in the Asia-Pacific region.

“Our naming of PeopleScout as a Major Contender confirms its position as a key RPO provider in the Asia-Pacific region,” said Arkadev Basak, practice director, Everest Group. “The number of PeopleScout RPO clients with Asia-Pacific headquarters serves as evidence that the company’s delivery centers in India and Australia and teams on the ground in China allow PeopleScout to provide much-needed local support to its clients.”

“We are pleased that Everest Group has recognized PeopleScout for the strength of its talent solution offerings in Asia-Pacific,” said PeopleScout President Taryn Owen. “Our commitment to the region, partnership with leading clients and the expertise and dedication of our local teams truly sets us apart in Asia-Pacific and around the globe.”

Everest Group’s PEAK Matrix assessments are a framework used to assess the market success and overall delivery capability of service providers.

“This is a testament to the strength of our client partnerships,” said Nicole Cook, managing director of PeopleScout APAC. “We are proud of the relationships we have built throughout the region and look forward to continuing to implement innovative talent solutions for our clients.”

PeopleScout completed the integration of Australia-based RPO firm HRX in 2015, helping the company emerge as a major RPO provider in Australia, the largest market in the Asia-Pacific region.

Everest Group, a consulting and research firm that advises clients on global services, bases its ratings on market success and RPO delivery capability, which includes scale, scope, technology and innovation, delivery footprint and buyer satisfaction. Its PEAK Matrix is a leading assessment of outsourcing services used to make service provider choices. This is the first year Everest Group has published a PEAK Matrix report on RPO service providers in Asia-Pacific.

About PeopleScout
PeopleScout, a TrueBlue company, is trusted by businesses in North America and around the world for Managed Service Provider (MSP), Recruitment Process Outsourcing (RPO) and integrated Total Workforce Solutions. PeopleScout consults with clients to solve complex hiring challenges and achieve their growth and revenue goals. The company provides cost-effective delivery of scalable, integrated and highly customized talent solutions to more than 70 countries worldwide, with offices in Chicago, Charlotte, Sydney, Krakow, Gurgaon, Beijing, Toronto and Montreal. PeopleScout is consistently honored as an MSP, RPO and healthcare industry leader on the HRO Today’s Baker’s Dozen lists and by key industry analysts including NelsonHall, Everest Group and the Staffing Industry Analysts (SIA). Learn more at peoplescout.com.

PeopleScout President Taryn Owen is featured in the recent HRO Today article RPO: The Next Generation, published as part of the magazine’s annual RPO Provider Directory. The guide features “expert advice on recruitment process outsourcing and the top leaders in the industry.” The article focuses on how technology and sophisticated metrics will lead the way to the future of RPO and talent acquisition partnerships.

The article states that “Taryn Owen, president of PeopleScout, says that some of the traditional metrics – think time to fill and quality of hire – are certainly still relevant to RPO programs, but that next-generation programs should be looking to more sophisticated metrics for a holistic view. ‘Our clients are looking to PeopleScout to support their talent goals as well as to help drive business outcomes. So, in addition to measuring talent acquisition specific metrics such as satisfaction with the candidate experience, we also measure early stage and longer-term retention as well as performance related metrics – for instance sales productivity.'”

Owen also discusses the need for more cutting-edge technology in the article. “With the explosion of new HR technology coming to market, HR leaders should ensure their RPO provider brings best-in-breed technology to the solution. ‘Buyers should also be looking for innovation in service and technology to help improve their speed and access to the best candidate through a superior candidate experience,’ says Owen.”

Visit HRO Today to see the 2017 RPO Provider Directory and read the full article RPO: The Next Generation.