Category: News

PeopleScout Identified as a Leader in all Categories in NelsonHall’s 2020 NEAT Vendor Evaluation for RPO

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World’s largest RPO provider named a global leader for the third consecutive year

Chicago – October 27, 2020 – PeopleScout has been named a Leader, the highest rating, in every category in NelsonHall’s global 2020 NEAT Vendor Evaluation for RPO. The categories in which PeopleScout was recognized as a Leader are: Geographic Footprint and Scalability, TA Transformation, Innovation in Services, Candidate Experience, as well as an Overall rating.

Nikki Edwards, Principal Analyst, HR Technology & Services, NelsonHall, said: “PeopleScout has expanded and enhanced its portfolio of RPO models and services to embrace the challenges of hiring talent in 2020 and beyond. Further, it has upgraded its multifunctional Affinix platform, leveraging many of the latest technology/tools available in the marketplace to enable its clients achieve a competitive edge.”  

NelsonHall NEAT for RPO Chart 2020

NEAT is NelsonHall’s vendor evaluation and assessment tool, offering companies around the world a comprehensive assessment of vendors’ offerings and capabilities. The NEAT for RPO enables buyers to strategically evaluate vendors across a range of criteria and business situations with a specific focus on candidate experience, innovation and global delivery.

“It is an incredible honor to be named a Leader in all categories in NelsonHall’s 2020 NEAT vendor evaluation for RPO,” said PeopleScout President Brannon Lacey. “When COVID-19 emerged, PeopleScout was quick to pivot and enhance our solution offerings in a way that met the changing needs of our clients and kept people safe without sacrificing an exceptional candidate experience. As we look to the future, we will continue to focus on supporting our clients’ talent programs with the right balance of human-touch and superior talent technology throughout the entire hiring process.”

Positioning as a “Leader” on the NEAT vendor evaluation is based on a combination of analyst assessments and feedback from RPO vendor clients. Interviews with RPO vendor clients focus on measuring the vendor’s ability to deliver immediate benefit as well as evaluating the vendor’s suitability to meet future requirements. 

Highlights from NelsonHall’s evaluation of PeopleScout on the 2020 NEAT vendor evaluation include the company’s:

  • Broad range of RPO, and more widespread, talent solutions, including those established for working in a COVID-19 world
  • Talent Advisory services, notably employer branding, assessment, recruitment marketing and the future of work consulting
  • Global footprint across North America, EMEA and APAC through the 2018 acquisition of TMP Holdings LTD and previous acquisitions
  • Commitment to Diversity and Inclusion, notably minimizing bias in assessments and selection methods plus its established Veteran Talent Exchange platform
  • Technology innovation, notably its comprehensive set of enhancements to its Affinix platform in 2019/2020
  • Repositioning as a Total Workforce Solutions organisation, establishing a unified approach to operational delivery and technology platforms

PeopleScout continues to be a leader in RPO, MSP and Total Workforce Solutions. Earlier in 2020, PeopleScout was named the largest RPO provider in North America and a Leader in Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2020. Also in 2020, PeopleScout was named a global leader in HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for MSP and RPO, as well as the No. 1 RPO provider in APAC for the second consecutive year and a leading RPO provider in EMEA. PeopleScout’s talent technology platform, Affinix, was named a winner in the 2020 American Business Awards in the Artificial Intelligence/Machine Learning Solution — Business Technology category.

Learn more about PeopleScout’s 2020 NelsonHall NEAT vendor evaluation by downloading the full report.

About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organisations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.

Press Contact:
Sarah Katz Candelario
Director of Marketing & Communications
skatz@peoplescout.com
312-915-5544

PeopleScout Recognized for Innovation and Creativity With Three Top Honors in 2020 MUSE Creative Awards

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World’s largest RPO provider’s NEXT Magazine and Talking Talent Podcast named gold winners, overall brand identity campaign named silver winner

CHICAGO – October 15, 2020 – Earning top international honors, PeopleScout has been named a Gold winner in the Audio, Podcast category for its Talking Talent podcast and in the Publication, Magazine category for PeopleScout NEXT magazine in the 2020 MUSE Creative Awards competition. PeopleScout also won Silver in the Corporate Identity category for the PeopleScout brand identity. The MUSE Creative Awards received over 4,500 submissions from more than 57 countries.

The MUSE Creative and MUSE Design Awards are international competitions catered to professionals from the creative and design industries, who help foster new horizons for their industries. “It is our privilege, as always, to honor these remarkable individuals,” said Kenjo Ong, CEO of both competitions. “They have more than earned their achievements.”

This win follows two 2019 MarCom Awards: Platinum in the Print Media — Writing category and Gold in Print Media — Design for PeopleScout NEXT and a 2020 Gold AVA Digital Award in the audio production/radio category for Talking Talent. Additionally, PeopleScout was recently named a Leader in Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2020 and a global leader in HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for MSP and RPO.

View the full list of 2020 MUSE award winners here.

About Talking Talent
Talking Talent with PeopleScout is an audio series that digs into issues related to talent acquisition and workforce management. The podcast leverages perspectives from thought leaders across the globe who share insights drawn from years of experience in the industry. The series covers everything from the unique challenges sourcing, recruiting and retaining talent in the healthcare industry to how employers and organizations around the globe grapple with skills shortages and changing candidate expectations. Talking Talent also discusses the role technology plays – both disrupting traditional talent acquisition models and solving new challenges. Listen to Talking Talent on Apple Podcasts, or anywhere you listen to podcasts.

About PeopleScout NEXT
NEXT is PeopleScout’s print and digital publication covering an expansive array of talent acquisition and workforce management topics and technology trends, designed to provide our readers with the knowledge they need to go from advice to advantage. PeopleScout’s audience is focused on what’s next – the future of work, impending skills shortages and technological advances. The goal of PeopleScout NEXT is to provide talent leaders with both the big ideas and small steps they can take today to make sure they are set up for future success. You can access the latest edition of PeopleScout NEXT here.

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.

Press Contact:
Sarah Katz Candelario
Director of Marketing & Communications
skatz@peoplescout.com
312-915-5544

PeopleScout Named a Global Leader on HRO Today’s 2020 RPO Baker’s Dozen and the No. 1 RPO Provider in the Asia-Pacific Region

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Chicago — September 18, 2020 — PeopleScout has been recognized as a leader in Recruitment Process Outsourcing (RPO) on HRO Today’s 2020 RPO Baker’s Dozen Customer Satisfaction Ratings. In addition to being named a global leader, PeopleScout was ranked as the No. 1 RPO provider in APAC for the second consecutive year and a leading RPO provider in EMEA.

The HRO Today Baker’s Dozen rankings are determined through a survey of current buyers of RPO services. The annual Baker’s Dozen list ranks the top 13 RPOs globally as well as on regional lists for the EMEA and APAC regions. Providers are evaluated on service breadth, deal size and quality of service.

PeopleScout continues to evolve its talent solutions for the future. The company is uniquely positioned to provide innovative solutions across the total workforce spectrum, with strong rankings on the global RPO Baker’s Dozen list, as well as the Managed Service Provider (MSP) and Total Workforce Solutions Baker’s Dozen lists, the company’s proprietary Affinix™ talent technology and the evolution of its award-winning talent advisory solutions. Earlier this year, PeopleScout was also named an RPO Leader by Everest Group and the largest RPO provider in North America. 

The company’s talent solutions are powered by Affinix, PeopleScout’s technology that delivers speed and scalability to its clients while leveraging artificial intelligence, machine learning, automation, predictive analytics and more. As talent leaders around the globe continue to deal with the challenges presented by the coronavirus pandemic, PeopleScout’s RPO solutions and Affinix technology stack enable organizations to hire the best talent quickly, safely and completely virtually. 

Learn more about the 2020 RPO Baker’s Dozen on the HRO Today Magazine website. 

About PeopleScout 
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com. 

 
Press Contact: 
Sarah Katz Candelario 
Director of Marketing & Communications 
skatz@peoplescout.com 
312-915-5544 

TrueBlue Names Brannon Lacey President of PeopleScout

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TACOMA, Wash. — September 15, 2020 — TrueBlue, a global leader in specialized workforce solutions, announced today a new appointment to its senior leadership team. Brannon Lacey has been named President of PeopleScout, a division of TrueBlue and the world’s largest recruitment process outsourcing provider. Lacey replaces outgoing interim President Chip Holmes.

Lacey most recently served as the President and Chief Product Officer of Benefits Solutions at Alight, a leading human capital and business solutions provider. At Alight he led a $2 billion business segment and a global team of 14,000 colleagues.

Prior to Alight, Lacey spent more than four years at Rackspace, where he served as SVP & General Manager of Application Services among other roles. Before that, Brannon served as a principal at Samsung Ventures, where he led venture capital investments for mobility products. He has also held a variety of strategic technology consulting and leadership roles at Samsung, Skaya and Accenture.

“Brannon is a technology-centric leader with strong expertise in product management, global leadership, and human capital solutions,” said TrueBlue CEO Patrick Beharelle. “He has the right vision and capabilities to lead PeopleScout’s next phase of growth and innovation, with customer success and ongoing digital transformation as guiding principles.”

About TrueBlue

TrueBlue (NYSE: TBI) is a leading provider of specialized workforce solutions that help clients achieve business growth and improve productivity. In 2019, TrueBlue connected approximately 724,000 people with work. Its PeopleReady segment offers on-demand, industrial staffing, PeopleManagement offers contingent, on-site industrial staffing and commercial driver services, and PeopleScout offers recruitment process outsourcing (RPO) and managed service provider (MSP) solutions to a wide variety of industries. Learn more at www.trueblue.com.

PeopleScout Named the Largest RPO Provider in North America and a Leader in Recruitment Process Outsourcing by Everest Group

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CHICAGO – July 6, 2020 – PeopleScout has been named a Leader in Everest Group’s inaugural Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2020 for North America.

“PeopleScout is the largest RPO provider in North America in terms of hires managed,” according to Arkadev Basak, Vice President, Everest Group. “The company’s continued investments in its technology, analytics, and consulting services capabilities and strong presence across traditional RPO adopters, coupled with its forward-looking strategy to better serve clients from fast-growing/new industry verticals, have helped position it as a Leader on Everest Group’s RPO in North America PEAK Matrix® Assessment 2020.”

Everest Group PEAK Matrix Chart

Everest Group classifies RPO service providers into three ascending categories of Aspirants, Major Contenders and the highest designation, Leaders. Everest Group’s PEAK Matrix® framework assesses the market impact and overall delivery capability of RPO service providers.

“We are committed to providing our clients with innovative solutions, whether it is through our technology offerings, talent advisory strategies or our holistic approach to RPO,” said PeopleScout Interim President Chip Holmes. “The recognition from Everest Group as a Leader and the largest RPO provider in North America is a testament to our mission to help our clients find, engage and deliver the best talent, as we face the challenges presented by the coronavirus pandemic and move forward into a new ‘normal’ together.”

Everest Group’s assessment of PeopleScout on this year’s PEAK Matrix highlighted the following strengths:  

  • PeopleScout is the largest RPO provider by number of hires managed in North America.
  • Leaders, including PeopleScout, have performed better than peers in areas such as consulting and value-added services, Total Talent Acquisition (TTA) and development of technology-driven offerings such as high-volume and low-cost solutions.
  • Referenced clients reported that responsiveness, access to resources, technology and reporting were key strengths of PeopleScout.
  • PeopleScout’s proprietary talent acquisition technology Affinix™ was recognized for its host of features, including video interviews, candidate self-scheduling, talent community management, predictive and prescriptive analytics capabilities, and its talent mapping feature which uses AI sourcing to find candidates who are the best fit for particular job titles and roles.
  • PeopleScout’s recent acquisition of TMP Holdings LTD (TMP) strengthened its European (particularly UK) presence and has helped grow its share in multi-country RPO deals covering North America and the UK and rest of Europe.
  • PeopleScout has been proactive in strengthening its presence in fast-growing industry verticals in North America, such as retail and healthcare. The company has also developed capabilities to service clients in new industries such as government/public sector, media, and energy and utilities.

Everest Group’s research is based on three key sources of proprietary information: its database of approximately 3,000 RPO deals, the operational capability of the 30 assessed RPO service providers and ongoing buyer surveys and interactions. To be named a Leader, RPO providers must have the highest maturity levels in market impact, vision and capability.

To learn more about the RPO Service Provider Landscape PEAK Matrix® Assessment 2020 for North America visit the Everest Group website.

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.

Press Contact:
Sarah Katz Candelario
Director of Marketing & Communications
skatz@peoplescout.com
312-915-5544

New PeopleScout Study Reveals the Most Requested Skill for New College Grads

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Are you a new college grad looking to get your foot in the door with a company in one of the toughest job markets in history? There is one skill that should be front and center on your resume, according to a new study by PeopleScout, the world’s largest Recruitment Process Outsourcing (RPO) provider. According to PeopleScout’s analysis of data pulled from hundreds of thousands of U.S. job postings from March 2020 to May 2020, communication was the most requested skill for entry-level roles requiring a bachelor’s degree and one year of experience or less. Leadership and customer service skills also ranked high in demand.

“New college grads are facing one of the most competitive job markets of our time,” said Chip Holmes, PeopleScout Interim President. “Employers are looking for a balance of functional know-how and soft skills and are placing a strong emphasis on communication skills. Conveying that you are a solid communicator that is customer-focused and a problem solver with strong leadership potential can help to increase your chances of landing the job.”

PeopleScout conducted an analysis of data from labor market analytics firm Emsi, which included both permanent and temporary job openings. The study was designed to help workers who are new to the labor market identify in-demand skills they should emphasize while applying to and interviewing for jobs.

Among the most requested skill sets for entry-level roles requiring a four-year degree and up to one year of experience are:

SkillNumber of Unique Job Postings Requiring the Skill from March 2020 to May 2020
Communication 341,840
Leadership 181,404
Customer Service 178,816
Sales 167,900
Problem-solving 142,247
Detail-oriented 131,486
Research 112,990
Presentation 106,869
Microsoft Office 102,973
Innovation 76,492
Organizational 70,395

About PeopleScout  
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.  

Press Contact:  
Sarah Katz Candelario
Director of Marketing & Communications  
skatz@peoplescout.com
312-915-5544 

PeopleScout’s Affinix Talent Technology Wins 2020 American Business Award

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Affinix Recognized for Simplifying the Talent Acquisition Process 
 
CHICAGO — May 21, 2020 — PeopleScout’s proprietary talent technology Affinix™ has been named a winner in the 18th Annual American Business Awards® program. Affinix won Silver in the Artificial Intelligence/Machine Learning Solution—Business Technology category. Affinix creates a superior user experience that mimics the simplicity and usability of the best consumer websites to drive improved results for the talent acquisition process.

“The talent acquisition process is laborious and crucial for companies, PeopleScout makes this process easy by using the latest technologies,” the judges said. “This is the future and AI will definitely help innovation and thinking.” 

Designed in response to changes in candidate preferences, skills shortages and digital disruption, Affinix provides access to the latest tools in one platform for talent acquisition. Artificial intelligence, machine learning and other emerging technologies extend across Affinix, streamlining the sourcing, screening and candidate engagement process to identify the top talent more efficiently. 

“In this unprecedented time, innovative, forward-looking talent acquisition technology
has become even more essential,” said PeopleScout Interim President Chip Holmes. “This honor from the American Business Awards is great validation of the power of Affinix as we continue to explore new ways that it can make it easier for companies and job seekers to connect now and in the future.” 

The power of Affinix is showcased through enhancements to the candidate experience, significant performance improvements and valuable insights and opportunities for future efficiency.  

  • Artificial intelligence identifies an average of 43 more candidates per requisition. 
  • Percentage of candidates applying on mobile increases nearly three-fold. 
  • Applicant conversion has increased from an average of 30% to 80% with easy apply features. 
  • Virtual assessment and scheduling reduce time-to-fill by as much as 35%. 

Affinix continues to lead the talent technology space with a number of noteworthy achievements: 

  • In 2019, PeopleScout introduced Affinix as part of its solution offering in Europe to empower faster connections with the best talent.  
  • Affinix was awarded “Most Innovative Enterprise Solution” in the 2019 Recruiting Service Innovation (ReSIs) Awards at TAtech North America and won gold in the “HR Software Enterprise Product of the Year” category in the 2019 Best in Biz Awards.  
  • In 2018, Affinix won the gold award in the “Best Advance in RPO Technology” category in Brandon Hall Group’s Human Capital Management (HCM) Excellence Awards and the HRO Today TekTonic Award in the “Candidate Experience” category. 

The American Business Awards are the premier business awards program in the U.S. Details about The American Business Awards and the list of 2020 winners are available at www.StevieAwards.com/ABA. 
 
About PeopleScout  
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.  
 
About The Stevie Awards 
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com. 

Press Contact:  
Caroline Sabetti  
Global VP of Marketing and Communications  
csabetti@peoplescout.com  
312-560-9173 

PeopleScout Named a Leader on HRO Today’s 2020 MSP Baker’s Dozen

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Buyers also rank PeopleScout as No. 1 in “Breadth of Service” category 

Chicago — May 14, 2020 — PeopleScout has been recognized as a leader in Managed Service Provider (MSP) solutions on HRO Today’s annual MSP Baker’s Dozen Customer Satisfaction Ratings. In addition to being named a leader, PeopleScout was ranked No. 1 in the Breadth of Service category. 

“Thank you to our valued clients for making this recognition possible. We are honored to again be named an MSP leader,” said PeopleScout Interim President Chip Holmes. “As we continue to face the obstacles presented by the coronavirus pandemic together, our commitment to providing innovative workforce management solutions to meet our clients’ ever-changing needs remains our top priority.” 

PeopleScout’s Beyond the Expected MSP service approach leverages powerful analytics and a wealth of experience to optimize supplier and workforce performance, maximize efficiency, increase cost savings and ensure compliance. PeopleScout’s MSP solutions go beyond the cost controls and process administration typical of standard MSP programs to deliver consultative insight and a uniquely transparent approach to partnership that moves businesses forward.  

PeopleScout’s MSP solutions are also powered by Affinix™, PeopleScout’s proprietary talent technology, to harness the power of data and analytics, allowing clear visibility across contingent workforces and other labor channels for a total workforce view. Embedded within PeopleScout’s talent solutions, Affinix is a robust platform that delivers speed and scalability to our MSP clients while leveraging artificial intelligence, machine learning, automation, predictive analytics and more. 

HRO Today surveys current buyers of MSP services for its Baker’s Dozen, which ranks the top 13 MSPs in the industry. PeopleScout has been named to this elite list every year since its inception. Learn more on the HRO Today Magazine website. 

About PeopleScout 
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com. 

Press Contact: 
Caroline Sabetti 
Global VP of Marketing and Communications 
csabetti@peoplescout.com 
312-560-9173 

PEOPLESCOUT’S RESPONSE TO COVID-19: Working Together to Prevent, Protect and Contain

Posted on by Kate

PeopleScout
Coronavirus (COVID-19) Response
March 17, 2020 Update

At PeopleScout and the broader TrueBlue organization, the health and well-being of our employees and clients around the globe is our top priority. We are operating with an abundance of caution to keep our employees and clients safe during the fast-evolving coronavirus (COVID-19) outbreak. We also stand committed to supporting our clients and suppliers through this time.

The PeopleScout and TrueBlue crisis response team is monitoring the situation closely and adjusting our internal policies in alignment with global, country and local health organizations, including the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), Occupational Safety and Health Administration (OSHA), the U.S. Department of Labor and the National Safety Council.

Policy Approach: In setting policies and taking action related to the coronavirus, our intent is, at a minimum, to follow guidance from relevant authorities such as the WHO, CDC and OSHA. When additional or more extensive actions are prudent in light of the nature of our operations, we will do more than the standard guidance suggests to safeguard our employees.

Information Sharing: We have established a coronavirus information hub for our employees to make it easy for them to stay informed and protected with access to safety recommendations, frequently asked questions and links to useful resources. On the hub, employees can also submit individual questions and report risks to our crisis response team for immediate action. We also are producing a regular cadence of outbound communications and in-office communications to ensure that our employees are kept up to date on policy changes and critical developments. 

Work From Home Policy: The vast majority of PeopleScout employees are equipped to work from home, which provides us with a great deal of flexibility when the situation calls for work site restrictions. Work from home protocols are part of our business continuity plans and have been implemented at our locations around the world and at client sites based on elevated risk, mandated social distancing measures and changes to client policies.

Healthy Work Environment: As part of our usual protocol, PeopleScout promotes a healthy work environment by encouraging sick employees to stay home and by providing office cleaning services and hygiene supplies such as hand sanitizers. As part of our coronavirus response, we have implemented enhanced environmental hygiene measures and are regularly sharing and reinforcing the measures recommended by the WHO, CDC, OSHA and other health authorities to help protect against coronavirus.

Travel Policy: We have temporarily suspended international travel and have restricted all non-critical domestic travel. Employees who have traveled to high-risk areas will be asked to work from home. Our goal is to reduce the risk that anyone at PeopleScout might contract or inadvertently spread the virus. These policy changes are important steps to help minimize the spread of coronavirus. We will continue to monitor the situation and adjust this policy as additional information becomes available from world health authorities.  

Self-Quarantine Procedure: All employees and contractors who have traveled (or whose household members/those with whom they have close or frequent contact have traveled) to, or transited through, any high-risk area, or who have been in close contact with someone who has tested positive for COVID-19 are required to complete a 14-day waiting period at home before returning to an office or client site. The timeline begins the date the individual undergoing the waiting period or household member returned to their home country or when they came into contact with the infected individual.

Business Continuity: PeopleScout has well-planned and documented capabilities for continuing to provide world-class service to our clients no matter what challenges we may experience in our work environments. This includes crisis-management, emergency response and business continuity plans, as well as client-specific protocols. Our scalable global delivery centers and virtual teams provide a great deal of flexibility about where work is performed, and our client-specific plans take into account our work sites as well as our clients. As part of our response to the coronavirus outbreak, we are currently conducting exercises to ensure our readiness to implement regional business continuity plans and client-specific protocols and that our employees are well-informed and prepared.

Supply Management: We have implemented rapid-reporting cycles to enable us to quickly identify potential candidate or worker availability shortages and are implementing plans to increase candidate benches for in-demand worker types. We are ready to work with our clients to redirect recruiting or staffing efforts to different facilities or regions as well as to examine current talent acquisition processes to find ways to make them more virtual through our technology platform.

MSP Supplier Management: PeopleScout’s MSP supplier management team is sharing the steps that PeopleScout is taking to promote a healthy work environment with our MSP supplier network and asking them to follow the WHO, CDC and OSHA recommendations. Suppliers are being instructed to engage with clients on local facility business continuity plans, to bring questions to our team for triaging and to notify us immediately of any concerns. We are also communicating regularly with our suppliers to ensure that we have as much advance warning as possible about issues that could disrupt supply and are proactively evaluating our supply base to ensure that we have adequate coverage in high-risk areas and high-demand skill types.

Virtual TA Solutions: We are offering virtual interview solutions to support clients who have enacted no-contact hiring. We are also are ready with recruiter on-demand solutions and can support contingent staffing needs through our MSP practice and our PeopleReady staffing brand.

Client Resource Center: We have developed a client resource center to provide up-to-date information on PeopleScout’s response to COVID-19 and useful information for managing through these uncertain times. 

PeopleScout is committed to supporting our clients’ current needs and emerging needs through the coronavirus outbreak. First and foremost, our commitment is to continue to deliver excellent service while communicating transparently. That begins with regular sharing of our response to coronavirus and continues with ongoing communication about how coronavirus is impacting the markets in which we operate and sharing any specific threats to supply.

Additionally, many organizations have already experienced significant impact to business demand and operations. We are seeing a meaningful shift in client talent needs; demand is down in some markets and peaking in others, and we are receiving requests for workers to help safeguard employees and clients and reinforce response efforts. At PeopleScout and TrueBlue, we are committed to nimbly supporting our clients through this situation.

Whether our clients need to scale up their workforce, tap into new talent pools or find high-quality contract workers, we stand ready to support them. PeopleScout has proactively engaged in resource management and training for key talent sectors, including both on-demand recruitment support and contingent labor pools. We are experts in quickly identifying and placing talent and can help our clients deliver on their organization’s response team recommendations. We can also help guide their business continuity plans, sourcing workers from geographically dispersed talent pools or pulling together spot teams to maximize operational readiness to ensure minimal distribution and service disruptions. 

If our client’s organization is on the front lines providing critical care to those affected, or their business will be impacted by the global response, our goal is to help them fulfill their organization’s commitments to their employees and customers.

GO TO PEOPLESCOUT COVID-19 RESOURCE CENTER

PeopleScout Named a 2020 Leader in Recruitment Process Outsourcing by Everest Group

Posted on by skatz

CHICAGO – April 14, 2020 – PeopleScout has been named a Leader in Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2020 for the second consecutive year.

“PeopleScout’s expertise across a diverse range of industries and clients, strong focus on technology and analytics in RPO solutions through its Affinix™ platform, and dedicated investments to strengthen its consulting capabilities and geographic presence outside North America, especially Europe, have helped it become one of the largest RPO service providers globally and a Leader on Everest Group’s RPO PEAK Matrix® 2020,” said Arkadev Basak, Vice President, Everest Group.

Everest Group classifies RPO service providers into three ascending categories of Aspirants, Major Contenders and the highest designation, Leaders. Everest Group’s PEAK Matrix® framework assesses the market impact and overall delivery capability of RPO service providers.

“Our commitment to providing our clients with innovative solutions and technology has never been stronger, as we face the challenges presented by the coronavirus pandemic together,” said PeopleScout Interim President Chip Holmes. “Being recognized as a Leader and for our responsiveness to client needs by Everest Group is great validation of our mission to help our clients find, engage and deliver the best talent – no matter the obstacle.”

Everest Group’s assessment of PeopleScout on this year’s PEAK Matrix highlighted the following key strengths:  

  • Referenced clients reported that responsiveness, access to resources, relationship and account management were strengths of PeopleScout.
  • PeopleScout’s proprietary talent acquisition technology Affinix was recognized for its host of features, including video interviews, candidate self-scheduling, talent community management, predictive and prescriptive analytics capabilities, and its talent mapping feature which uses AI sourcing to find candidates who are the best fit for particular job titles and roles.
  • PeopleScout’s recent acquisition of TMP Holdings LTD (TMP) strengthened its European (particularly UK) presence, and further expanded its product offerings and services portfolio, specifically that of value-added services, by strengthening its employer branding practice.
  • PeopleScout has been proactive in strengthening its presence in fast-growing industry verticals, such as retail and healthcare. The company has also developed capabilities to service clients in new industries such as government/public sector, media, and energy and utilities.

Everest Group’s research is based on three key sources of proprietary information: its database of approximately 3,000 RPO deals, the operational capability of the 25 assessed RPO service providers and ongoing buyer surveys and interactions. To be named a Leader, RPO providers must have the highest maturity levels in market impact, vision and capability.

To learn more about the RPO Service Provider Landscape PEAK Matrix® Assessment 2020 visit the Everest Group website.

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.

Press Contact:
Caroline Sabetti
Global VP of Marketing and Communications
csabetti@peoplescout.com
312-560-9173