PeopleScout Named the No. 1 RPO Provider on the HRO Today Baker’s Dozen for APAC and the No. 3 RPO Provider on the HRO Today Baker’s Dozen for EMEA

Global RPO Leadership Position Bolstered by Global Expansion, Game-Changing Affinix™ Technology and Commitment to Innovation in Talent Solutions

Chicago – November 7, 2019 – PeopleScout, a TrueBlue company and leading global provider of talent solutions, has been recognized as the No. 1 RPO Provider in APAC and the No. 3 RPO Provider in EMEA on HRO Today’s RPO Baker’s Dozen Customer Satisfaction Ratings. This follows the company’s ranking as an enterprise leader on the global RPO Baker’s Dozen in September.

The HRO Today Baker’s Dozen rankings are determined through a survey of current buyers of RPO services. The annual Baker’s Dozen list ranks the top 13 RPO’s globally as well as on regional lists for the EMEA and APAC regions. Providers are evaluated on service breadth, deal size and quality using a predetermined algorithm that weighs questions and categories based on importance. HRO Today then calculates scores that demonstrate the relative differences among the ranked service providers.

“PeopleScout is well-positioned to provide talent solutions across the total workforce spectrum, anywhere in the world,” said Elliot Clark, CEO and chairman of SharedXpertise and HRO Today. “The company’s investment in enhancing their capabilities in EMEA and APAC, along with their game-changing Affinix talent technology and commitment to innovation, were evident in the strength of this year’s survey responses.”

PeopleScout introduced its award-winning Affinix technology in Europe earlier this year to help employers expedite and simplify the process of acquiring new talent. This follows the successful introduction of Affinix in the Americas and APAC where it has delivered significant performance improvements to PeopleScout clients. Artificial intelligence, machine learning and other emerging technologies extend across Affinix, streamlining the sourcing, screening and candidate engagement process to identify the top talent more efficiently.

“We are honored to be recognized as an RPO leader in EMEA and APAC and are grateful for the strength of the client partnerships that made these rankings possible” said PeopleScout President Taryn Owen. “We have tremendous energy across these regions and are committed to delivering innovative, tech-enabled talent solutions wherever our clients need talent.”

PeopleScout continues to lead the talent acquisition industry with its innovative talent technology and solutions. In 2019, Affinix won “Most Innovative Enterprise Solution” in the 2019 Recruiting Service Innovation (ReSIs) Awards. In 2018, Affinix won the gold award in the “Best Advance in RPO Technology” category in Brandon Hall Group’s Human Capital Management (HCM) Excellence Awards and the HRO Today TekTonic Award in the “Candidate Experience” category. In 2019, PeopleScout was named the No. 1 MSP provider for the third consecutive year and an Enterprise and Healthcare RPO Leader on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings. Also in 2019, PeopleScout was named a Leader and Star Performer in Everest Group’s RPO Services PEAK Matrix™ Assessment and a Leader in all categories on the NelsonHall NEAT vendor evaluation for RPO.

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP capabilities supporting total workforce needs. PeopleScout boasts 98 percent client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Charlotte, Toronto, Montreal, Bristol, Krakow, Gurgaon and Bangalore. For more information about PeopleScout and its Now to Next brand promise, please visit www.peoplescout.com.

Press Contact
Caroline Sabetti
Global VP of Marketing and Communications
312-560-9173
csabetti@peoplescout.com

PeopleScout Launches its Beyond the Expected™ Managed Service Provider Service Approach

Cutting-Edge Technology Blended with Faster, More Specialized Support Raises the Industry Standard for Managing a Contingent Workforce

Chicago – September 9, 2019 – PeopleScout today launched its Beyond the Expected™ service approach at the North American CWS Summit in San Diego. Beyond the Expected challenges the status quo and anticipates buyers’ expectations with a more specialized, innovative approach to managed service provider (MSP) solutions.  

“All MSP buyers expect a strong process that results in cost reduction and compliance,” said PeopleScout President Taryn Owen. “Our Beyond the Expected service approach is designed for those who are looking for something more, with greater specialization, faster response time and ongoing technology innovation to help our clients build their contingent workforce with the best talent, now and in the future.”

The launch of PeopleScout’s Beyond the Expected approach is the culmination of a yearlong reimagining of the company’s MSP practice to better meet the evolving needs of MSP buyers. MSP usage has continued to grow steadily on the back of rising demand for contingent labor, with Everest Group estimating contingent spend under management by MSP providers to be in excess of $140 billion globally. With rising usage comes rising expectations for MSP partnerships to deliver ongoing program evolution, produce actionable insights and leverage emerging technology.

Under the leadership of Senior Vice President of Client Delivery Jennifer Torres, who joined PeopleScout in October 2018, PeopleScout re-structured its delivery organization into vertically-aligned client teams, increased its commitment to 24/7 concierge-level support and invested in technology to elevate visibility across the talent ecosystem. PeopleScout MSP solutions also go beyond the expected cost controls and process administration typical of standard MSP programs to deliver consultative insight, a uniquely transparent approach to partnership enabled by technology and enhanced supplier engagement.

Tenets of the Beyond the Expected service approach include:

Greater specialization
  • PeopleScout client delivery teams immerse themselves in client culture to become proactive partners and strategic advisors
  • Delivery teams are aligned by vertical to enable deeper expertise, better understanding of specific industry trends and effective sharing of market insights and best practices
  • Client needs are put first, every time
Faster response times
  • Communication centralization and visibility through technology improves issue response time
  • 24/7 support available for all clients
  • Concierge-level service enables superior user experience and PeopleScout’s ranking as the No. 1 MSP in customer satisfaction on the 2017, 2018 and 2019 HRO Today MSP Baker’s Dozen
Improved Technology Stack
  • Increased investment in Affinix™, PeopleScout’s proprietary talent technology platform, delivers speed and scalability for MSP clients
  • Affinix easily integrates with VMS technology to harness the power of data and analytics
  • Affinix enables better visibility across a client’s contingent workforce and other labor channels for a total workforce view
Enhanced Supplier Engagement
  • The PeopleScout supplier management team exclusively focuses on curating a client dedicated network of partners – from traditional contingent labor to gig, payroll and independent contractor management suppliers – aligned to specific talent requirements and on improving supplier experience
  • Supplier communications and technology to enable efficient and transparent engagement, greater understanding of client objectives and improved results
  • Proprietary scoring system continuously optimizes performance and rewards suppliers that deliver the best talent

“We understand that authentic, human connections are what make a great partnership and we are committed to transparency every step of the way,” said PeopleScout MSP Client Portfolio Leader Jennifer Torres. “Our client-first Beyond the Expected service approach ensures our clients’ goals are our top priority. This approach allows our teams to immerse themselves in our clients’ culture to understand their specific staffing landscape and the trends that are affecting it, so that they can be consultative guides as we move towards what’s coming next.”

PeopleScout continues to be a leader in MSP, RPO and Total Workforce Solutions. In 2019, PeopleScout was named the No. 1 MSP provider on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for the third consecutive year. Also in 2019, PeopleScout was named a Leader and Star Performer in Everest Group’s RPO Services PEAK Matrix™ Assessment. In 2018, PeopleScout was recognized as an Enterprise RPO Leader on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings and the No. 2 provider on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for Total Workforce Solutions. PeopleScout’s talent technology platform, Affinix, won the 2018 HRO Today TekTonic Award in the Candidate Experience category and the gold award in the Brandon Hall Group’s 2018 Human Capital Management (HCM) Excellence Awards program.

To learn more about PeopleScout MSP and its Beyond the Expected service approach visit www.PeopleScout.com/MSP.

About PeopleScout

PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP capabilities supporting total workforce needs. PeopleScout boasts 98 percent client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Charlotte, Toronto, Montreal, Bristol, Krakow, Gurgaon and Bangalore. For more information please visit www.peoplescout.com.

Press Contact

Caroline Sabetti

Global VP of Marketing and Communications

312-560-9173

PeopleScout Identified as a Leader in All Categories in NelsonHall’s 2019 NEAT Vendor Evaluation for RPO

Chicago – July 9, 2019 – PeopleScout, a TrueBlue (NYSE: TBI) company and the world’s largest RPO provider, was identified by NelsonHall as a Leader in every category in the 2019 NEAT vendor evaluation for RPO: Candidate Experience, Geographic Footprint & Scalability, Services Innovation, Sourcing Candidates and Technology Innovation.

Nikki Edwards, Principal HR Research Analyst at NelsonHall, said: ”PeopleScout’s proactive approach to bringing to the fore best practices in talent acquisition services and technology, ensuring the candidate is central to every initiative deployed, is acknowledged by NelsonHall and PeopleScout’s clients alike.” 

NEAT is NelsonHall’s vendor evaluation and assessment tool, a method by which buyers can strategically evaluate vendors across a range of criteria and business situations and identify the best performing vendors overall. The NEAT for RPO has a specific focus on candidate experience, innovation and global/multi-country delivery.

“We are honored to have been recognized by NelsonHall as a Leader in every category in the 2019 NEAT vendor evaluation for RPO,” said PeopleScout President Taryn Owen. “We are particularly proud to be a Leader in both the Candidate Experience and Technology Innovation categories because at PeopleScout we are striving to use technology to create a more human candidate experience by ensuring that every touchpoint brings our client’s employer brand to life and inspires candidates to join their organization.”

Positioning as a “Leader” on the NEAT vendor evaluation is based on a combination of analyst assessments and feedback from RPO vendor clients. Interviews with RPO vendor clients focus on measuring the vendor’s ability to deliver both immediate benefit as well as to meet future requirements.

Highlights from NelsonHall’s evaluation of PeopleScout on the 2019 NEAT vendor evaluation include the company’s:

  • “Expertise in hospitality and transportation/travel, banking/financial services, retail, pharmaceuticals/healthcare, and professional services”
  • Growing global footprint through the 2018 acquisition of TMP Holdings LTD, as well as previous acquisitions across North America and APAC
  • “Capability in delivering high volume recruiting”
  • Strength in talent advisory services, notably employer branding, assessment and recruitment marketing
  • Established proprietary technology platforms and technology innovation. NelsonHall stated that “[PeopleScout is] continually developing its patented technology (whether new technology or enhancements to existing technology), including Affinix™, and introducing new third-party tools and technology to enhance client programs (e.g., use of RPA, IA, NLP, etc.).”
  • “Ability to leverage TrueBlue’s other brands and expertise to offer breadth and depth of services to its RPO clients (total talent clients)”
  • The evaluation also reports the strength of PeopleScout and TrueBlue’s “repositioning as a total workforce solutions organization, establishing a unified approach to operational delivery and technology platforms.”

PeopleScout continues to be a leader in RPO, MSP and Total Workforce Solutions. Earlier in 2019, PeopleScout was named a Leader and Star Performer in Everest Group’s RPO Services PEAK Matrix™ Assessment. Also in 2019, PeopleScout was named the No. 1 MSP provider on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for the third consecutive year. In 2018, PeopleScout was recognized as an Enterprise RPO Leader on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings and the No. 2 provider on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for Total Workforce Solutions. PeopleScout’s talent technology platform, Affinix, won the 2018 HRO Today TekTonic Award in the Candidate Experience category and the gold award in the Brandon Hall Group’s 2018 Human Capital Management (HCM) Excellence Awards program.

Learn more about the 2019 NelsonHall NEAT vendor evaluation by downloading the full report.

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 98% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.

About NelsonHall and NEAT vendor evaluation
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in IT and business services with analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.

NEAT is NelsonHall’s vendor evaluation and assessment tool, a method by which sourcing managers can strategically evaluate vendors at the onset of the screening process. Positioning as a “Leader” is based on a combination of analyst assessments and feedback from interviewing of vendor clients, primarily around measurements of the vendor’s ability to deliver immediate benefit as well as meeting future customer requirements.

Press Contact:
Caroline Sabetti
Global VP of Marketing and Communications
312-560-9173

PeopleScout Named a 2019 Leader and Star Performer in Recruitment Process Outsourcing by Everest Group

Chicago – April 3, 2019 – PeopleScout, a TrueBlue (NYSE: TBI) company and leading global provider of talent solutions, has been named a Leader in Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix™ Assessment 2019. PeopleScout was also named one of five Star Performers based on year-over-year positive movement on the PEAK Matrix.

Arkadev “Arko” Basak, Vice President at Everest Group, noted, “PeopleScout’s continuous investments, both organic and inorganic, are testament to its forward-looking plan and vision. Investment in the end-to-end talent technology platform, Affinix, combining multiple digital elements, and the recent acquisition of TMP Holdings LTD (TMP) strengthening its European presence and expanding its services portfolio to include value-added services, are good examples. Investments such as these position PeopleScout well for the next level of growth.”

Everest Group classifies RPO service providers into three ascending categories of Aspirants, Major Contenders and the highest designation, Leaders. RPO providers are positioned against their peers on the PEAK Matrix. Everest Group’s PEAK Matrix framework assesses the market success and overall delivery capability of RPO service providers.

“As we continue to invest in our industry-leading talent technology, Affinix, and the expansion of our geographic capabilities and service offerings, we remain focused on our mission to find, engage and deliver the best talent for our clients,” said PeopleScout President Taryn Owen. “Being recognized for our partnership-oriented approach and being named a Leader and Star Performer by Everest Group is important validation of our strategy and ongoing commitment to meeting our clients’ unique talent needs now and in the future.”

Everest Group’s research is based on three key sources of proprietary information: their database of approximately 3,000 RPO deals, the operational capability of the 26 ranked RPO service providers, and ongoing buyer surveys and interactions. To be named a Leader, RPO providers must have the highest maturity levels in market impact, vision and capability.

Highlights of Everest Group’s assessment of PeopleScout on this year’s PEAK Matrix:  

  • Everest Group reports that “buyers lauded PeopleScout for the partnership-oriented approach in understanding and catering to their requirements.”
  • “PeopleScout’s recent acquisition of TMP Holdings LTD (TMP), strengthened its European presence.” The acquisition also expanded and strengthened PeopleScout’s employer branding practice and added to its delivery capabilities through its Bristol global delivery center.
  • Affinix was recognized as an end-to-end technology platform leveraging various advanced technologies including AI. Everest Group states that Affinix “offers a one-stop shop value proposition to its clients.”
  • “PeopleScout continues to strengthen and demonstrate superior capabilities in the healthcare market.”
  • Everest Group also reports that PeopleScout is “expanding its offerings to the mid-market with an aim to evolve as a holistic service provider capable of serving all the buyer types.”

PeopleScout continues to be recognized as a leader in RPO, MSP and Total Workforce Solutions by industry analysts. In 2018, PeopleScout was recognized as an Enterprise RPO Leader on HRO Today’s 2018 Baker’s Dozen Customer Satisfaction Ratings. PeopleScout was also ranked the No. 1 RPO provider in the Size of Deal category, a Healthcare RPO Leader and an RPO Leader in APAC. The company was recognized as a Total Workforce Solutions Leader and the No. 2 overall provider on HRO Today’s 2018 Baker’s Dozen Customer Satisfaction Ratings. Additionally, in 2018, PeopleScout was named the No. 1 MSP on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for the second consecutive year, and PeopleScout’s proprietary talent technology platform, Affinix, won the 2018 HRO Today TekTonic Award in the Candidate Experience category. Affinix also won the gold award in the Brandon Hall Group’s 2018 Human Capital Management (HCM) Excellence Awards program.

To learn more about the Recruitment Process Outsourcing (RPO) – Service Provider Landscape PEAK Matrix Assessment 2019 visit the Everest Group website.

Everest Group Peak Matrix Logo

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 98% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.

Press Contact:
Caroline Sabetti
Global VP of Marketing and Communications
312-560-9173

PeopleScout’s Affinix Wins Top Award for Best Advance in RPO Technology

Chicago – Dec. 17, 2018 – Affinix™ by PeopleScout has won the gold award in the Brandon Hall Group’s 2018 Human Capital Management (HCM) Excellence Awards program. Affinix received the gold award, the highest award in the “Best Advance in Recruitment Process Outsourcing (RPO) Technology” category.


“Affinix’s best-in-class technology is allowing our clients to offer a candidate experience that mimics the simplicity and usability of the best consumer websites,” said Taryn Owen, president of PeopleScout. “We are honored to have Affinix recognized by Brandon Hall for its innovative ability to simplify the RPO technology ecosystem and enable our clients to connect with the best talent faster.”


Affinix is PeopleScout’s proprietary mobile-first, cloud-based platform that creates a consumer website-like candidate experience and streamlines the sourcing process. Embedded within PeopleScout’s talent solutions, Affinix delivers speed and scalability while leveraging artificial intelligence, recruitment marketing, machine learning, predictive analytics and other emerging technologies with a one-point applicant tracking system, vendor management system integration and single-sign-on.


“We’re proud to honor the innovators,” said Rachel Cooke, chief operating officer of Brandon Hall Group and head of the awards program. “As human capital management continues to evolve, the creativity of the award winners is breathtaking. Organizations of all size showed that creativity and technology can create new and better work experiences for businesses and their employees.”


About Brandon Hall Group’s Human Capital Management (HCM) Excellence Awards
A panel of veteran, independent, senior industry experts and Brandon Hall Group senior analysts and executives evaluated the 2018 entries against the following criteria: product, unique differentiators, value proposition and measurable results. The complete list of Brandon Hall Group Excellence in Technology Awards Winners from 1999 through 2018 is available here.

About Brandon Hall Group, Inc.
With more than 10,000 clients globally and 20 years of delivering world class research and advisory services, Brandon Hall Group is the most well-known and established research organization in the performance improvement industry. We conduct research that drives performance and provides strategic insights for executives and practitioners responsible for growth and business results.


Brandon Hall Group has an extensive repository of thought leadership, research and expertise in learning and development, talent management, leadership development, talent acquisition and human resources. At the core of our offerings is a membership program that empowers excellence through content, collaboration and community. Our members have access to research that helps them make the right decisions about people, processes, and systems, combined with research-powered advisory services customized to their needs. (www.brandonhall.com).

About PeopleScout
PeopleScout, a TrueBlue company (NYSE: TBI), is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 98 percent client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an artificial intelligence (AI)-driven, consumer-like candidate experience with one-point applicant tracking system (ATS) and vendor management system (VMS) integration and single-sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Ontario; Montreal, Quebec; Charlotte, North Carolina; Bristol, England; Krakow, Poland and Gurgaon and Bangalore, India. For more information, please visit www.peoplescout.com.

Press Contact
Caroline Sabetti
Global VP of Marketing and Communications
312-560-9173