TrueBlue’s PeopleScout Unveils “Connect More”™ Brand Promise

Demonstrating commitment to elevating connections with top talent

TACOMA, Wash., – April 30, 2024 – TrueBlue (NYSE: TBI), a leading provider of specialized workforce solutions, today announced that its global talent solutions brand, PeopleScout, has undergone a strategic brand refresh. PeopleScout’s new brand promise, “Connect More”™, and refreshed visual identity convey the importance of meaningful connections between employers and critical talent in the changing world of work.

“Today’s dynamic talent landscape demands an innovative approach to attracting candidates and engaging employees,” said Taryn Owen, President & CEO of TrueBlue. “PeopleScout’s ‘Connect More’ brand promise emphasizes the importance of these connections across the talent spectrum, furthers our mission to connect people and work, and underscores the important difference the right talent can make for our clients.”

PeopleScout knows that cultivating deeper, more profound connections is imperative. “Connect More” extends beyond connecting employers with talent. It spans PeopleScout’s industry-leading technology, scalable offerings, and unrivaled in-house talent advisory expertise to deliver actionable insights, transformative strategy, and a partnership experience unlike any other provider in the industry.

PeopleScout’s refreshed brand is grounded in its long legacy of exceptional service and differentiators that maximize results and improve outcomes for clients:

  • Proven Delivery: For more than 30 years, PeopleScout has built its reputation on integrity, transparent communication and a proven track record of success.
  • Meaningful Connection: PeopleScout excels at connecting with sought-after talent across diverse sectors—from the shop floor to the top floor; from healthcare clinics to innovation labs.
  • Digital Transformation: Leveraging its proprietary talent technology suite, Affinix™, PeopleScout provides candidates with a digital-first experience, harnessing AI, automation and data analytics to remove friction and enhance outcomes. 
  • Talent Advisory: With one of the industry’s largest in-house talent advisory teams, PeopleScout delivers fresh perspectives and innovative solutions to complex talent acquisition challenges.
  • Ultimate Scalability: PeopleScout’s unique blend of insight, experience and action offers flexibility and scalability to support specialty, professional, volume and contingent hiring for organizations of all sizes.
  • Speed and Agility: Flexible solutions like PeopleScout’s Accelerate™ and Amplifiers™ empower employers with the agility required to compete in today’s talent market and address immediate hiring needs.

“We believe in the transformative power of connection to drive results, and our new brand promise reflects our commitment to forging stronger connections throughout the talent ecosystem to improve business outcomes,” said Rick Betori, President of PeopleScout & EVP of TrueBlue. “By helping our clients ‘Connect More,’ we elevate employers’ connections to the right talent, build sustainable talent programs and achieve their immediate and long-term workforce goals.”

Discover how PeopleScout helps organizations “Connect More” with talent at the newly refreshed PeopleScout.com.

About PeopleScout

PeopleScout, a TrueBlue (NYSE: TBI) company, is a global talent solutions leader that provides unmatched scalability to meet the hiring needs of organizations of all sizes. It connects clients with top talent through Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP), Total Workforce Solutions, and talent and technology advisory services. PeopleScout is helping talent leaders harness the power of data, drive decisions and exceed expectations through tech-charged solutions founded on machine learning and AI. PeopleScout’s legacy of service and partnership has led to consistent recognition as a leader by industry analysts. For more information, visit www.peoplescout.com.  

About TrueBlue

TrueBlue (NYSE: TBI) is a leading provider of specialized workforce solutions that help clients achieve business growth and improve productivity. In 2023, TrueBlue served 67,000 clients and connected approximately 464,000 people to work. Its PeopleReady segment offers on-demand, industrial staffing; PeopleManagement offers contingent, on-site industrial staffing and commercial driver services; and PeopleScout offers recruitment process outsourcing (RPO) and managed service provider (MSP) solutions to a wide variety of industries. Learn more at www.trueblue.com. 

Press Contact
Taylor Winchell 
Senior Manager, External Communications 
+1 253-680-8291
pr@trueblue.com

Managed Service Provider Solutions

PeopleScout MSP Solutions

Embrace workforce agility with contingent labor through PeopleScout’s Managed Service Provider (MSP) solutions. PeopleScout MSP supports everything from requisition through to invoicing and payment for temporary, temp-to-hire, direct hire, direct sourcing, payrolling, independent contractor (1099) administration, statement of work (SOW) engagements and other complex services across all skill categories and geographies.

Download this fact sheet to learn more about PeopleScout’s MSP solutions.

Learn more about PeopleScout’s Managed Service Provider (MSP) solutions.

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Healthcare Talent Shortage: Changing Demographics, Growing Demand & Shifting Skills

As the world of work transforms, the healthcare industry is at the epicenter of change. The industry is growing rapidly and facing a healthcare talent shortage and skills gaps. At the same time, the accelerating pace of medical and technological advancements means medical professionals must constantly adapt to new breakthroughs and changing expectations. Talent acquisition and HR professionals need to be ready to meet the growing challenge. To do so, they must understand the full picture of the healthcare talent landscape.

Is a Generational Change Creating a Healthcare Talent Shortage?

The industry is facing challenges in both supply and demand. Hospitals and Health Networks magazine calls the generational change “the most powerful force operating in our health system right now.”

On the supply side, the baby boomer generation is reaching retirement age, and according to Becker’s Hospital Review, one-third of practicing physicians are more than 55-years old and nearing retirement. Replacing doctors and surgeons who have decades of experience is challenging, as those earlier in their careers lack the years of training, education and on-the-job hours. The next generation in the workforce, Generation X, is relatively small. While the millennial generation is the largest generation in the workforce, the oldest millennials are nearly 40 years old, and some of Gen Z are too young even to start medical school. As baby boomers retire, these generations will have to fill that gap.

Dig Deeper

How RPO Can Solve The Top Challenges In Healthcare Talent Acquisition

On the other side of this equation, the overall population is aging, with 10,000 Americans turn 65-years-old every day. Caring for an aging population will require even more healthcare professionals.

As baby boomers age, the demand for healthcare is increasing, including home health services, long-term and aged care. Chronic conditions like heart disease, diabetes, cancer are becoming more common with nearly half of the American population suffering from a chronic illness. According to a study JAMA Internal Medicine, , baby boomers have a longer lifespan but higher rates of hypertension, high cholesterol, diabetes and obesity. This means the largest generation to reach retirement age will likely also need more healthcare than any previous generation

The Healthcare Talent Shortage

The aging baby boomer generation is fueling industry growth. The healthcare industry is predicted to be the largest driver of growth in the U.S. economy through most of the next decade. Yet, most healthcare organizations continue to experience strains as the healthcare talent shortage increases. This is a multi-pronged issue driven by increased demand, retirement, burnout and a lack of new healthcare professional entering the field complicating healthcare recruitment.

And experts predict the healthcare talent shortage will only get worse. The Bureau of Labor Statistics (BLS) projects that the country will face a shortage of 195,400 nurses by the year 2031. While doctors and nurses are the most visible employees in the healthcare industry, growth in the industry will impact positions throughout the sector. An increase in patients, hospital visits and appointments will call for more support staff, like clinic support, medical technicians, billing and coding professionals and even non-clinical hospital staff like janitorial and food service.

Laboratory technicians are facing many of the same labor challenges as physicians and nurses. Many are reaching retirement age, and retirements are expected to accelerate. Replacing them will tough, as the number of students graduating from laboratory technician programs is declining.

Plus, due to a shift towards home-based care, home health aide shortages are projected to grow significantly. The BLS predicts that the number of openings for home health and personal health roles will increase 37% by 2028.

Healthcare Talent Shortage

Less visible roles are also impacted by healthcare talent shortages. The medical coding profession has been plagued for years by a shortage of coders. Job growth for the position accelerated after the implementation of the Affordable Care Act, and experts expect that growth to continue along with the rest of the industry.

A Transforming Workplace

In addition to the healthcare staffing challenges, the healthcare industry is not immune to the changes impacting organizations across the country—like the digitization of services and the growing gig economy. The healthcare industry is always experiencing change due to technological advancement, medical research and new regulations. However, to adapt to these trends, organizations will need to seek out talent in different ways and find people with new skill sets.

Use of telemedicine and virtual care expanded during COVID-19 and are continuing to rise as a way to improve access. Jobs in these types of workplaces require different technology and communication skills than more traditional hospital and clinic jobs.

While many think of the gig economy as a place for creatives or rideshare drivers, the contingent workforce is taking on a greater role in healthcare. SIA reports that hospitals are turning to contract physicians and traveling nurses to deal with the talent shortage. Some practitioners are turning to this freelance work to boost their earning potential, and the system helps increase staffing at rural healthcare facilities that struggle with healthcare recruiting.

Large hospitals are also bringing in a greater share of doctors due to consolidation within the industry. Since 2019, over 100,000 private practice doctors have transitioned into employees of larger corporate healthcare organizations. Nearly three-quarters of physicians are part of larger healthcare systems in the U.S., a record high.

A Necessary Response

To remain competitive in this challenging talent landscape, healthcare organizations must take a proactive approach to planning their workforces, sourcing and recruiting talent, retaining workers and appealing to millennials and Generation Z workers who will fill the roles of retiring baby boomers.

Areas across the United States are already feeling the impact of the healthcare talent shortage, and experts say the pressure will only grow. Organizations need to respond now to prepare. Here are some steps companies in the healthcare industry should take to manage skills shortages and how technology can help.

PeopleScout Jobs Report Analysis—January 2024

U.S. employers added 353,000 jobs in January, nearly doubling what economist had predicted and demonstrating employers’ willingness to keep hiring to meet steady consumer spending. The unemployment rate remained flat at 3.7% despite predictions of a slight increase. Year-over-year wage growth rose to 4.5%. 

The Numbers 

353,000: U.S. employers added 353,000 jobs in January.  

3.7%: The unemployment rate remained unchanged at 3.7%.  

4.5%: Wages rose 4.5% over the past year.  

The Good 

January’s jobs report defied expectations with job growth nearly doubling forecasts, the unemployment rate holding steady and wages outpacing predictions. Experts at The Wall Street Journal also point out that while the bulk of hiring in 2023 came from just three sectors: government, healthcare, and restaurants and hotels, job gains in January broadened, with nearly two-thirds of private sector industries adding to their payroll or keeping them steady. January’s report adds to months of data showing that economic growth is remaining stable, if not accelerating. And after being hit hard by inflation, Americans are finally starting to feel better about the economy, according to a University of Michigan survey which showed a 29% improvement in consumer sentiment compared to November 2023, the biggest two-month increase since 1991.  

The Bad 

With few signs of weakness, the January report was described by many as universally positive. Yet, some analysts have argued that after such a big rally, further gains will be more difficult to come by. Further, despite markets buoying, stock gains did not extend across the entire market, with shares of smaller companies falling in general. These businesses may continue to suffer if the Fed takes longer to cut rates, which as reported by the New York Times, they are now in no hurry to do.  

The Unknown 

January jobs reports have been somewhat hard to read since the onset of the pandemic. While job gains have consistently been above economist’s expectations for the past few years, some believe that may be the result of shifts in seasonal hiring patterns, according to The Wall Street Journal. Further, recent high-profile layoffs from companies like UPS signal for some that demand for workers may cool in the coming months, but for now as reported by Bloomberg, there’s still plenty of evidence that employers are still hiring.  

Conclusion 

For months, U.S. jobs data has pointed to a gradually cooling labor market, which along with receding inflation led experts to believe the Fed would start cutting interest rates in early 2024. However, this “blockbuster” January report has turned that narrative on its head, suggesting a reacceleration that is likely to delay any rate cuts, at least for the time being.  

[On-Demand] The Ticking Talent Clock: Is Time Running Out to Address the Skills Crisis?

[On-Demand] The Ticking Talent Clock: Is Time Running Out to Address the Skills Crisis?

With the rapid advancement of AI, accelerated digitalization and the greening of the economy, businesses are grappling with the changing nature of work—how we work and the types of jobs we do. In fact, a new research report from PeopleScout and Spotted Zebra, The Skills Crisis Countdown, reveals that nine in 10 HR leaders believe that up to half of their workforce will need new skills to perform their jobs in the next five years. Yet, only less than one in 10 say they are actively investing in reskilling programs.

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Join PeopleScout’s Global Head of Talent Consulting Simon Wright and Spotted Zebra’s Chief Customer Officer Nick Shaw as they delve into the key findings from the research, lay bare the skills crisis and show why the clock is ticking for HR leaders.

In the webinar, Simon and Nick cover:

  • How organizations are addressing the mismatch in skills demand and supply
  • The current state of skills utilization, skills-based hiring and the need to expand talent pools
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PeopleScout Jobs Report Analysis—December 2023 

U.S. employers added 216,000 jobs in December, exceeding economists’ expectations and fueling optimism that the economy can achieve a so-called soft landing. The unemployment rate remained flat at 3.7%. Year-over-year wage growth rose slightly to 4.1%.

The Numbers

216,000: U.S. employers added 216,000 jobs in December. 

3.7%: The unemployment rate remained unchanged at 3.7%. 

4.1%: Wages rose 4.1% over the past year. 

The Good

December’s jobs report shows a pace of hiring even stronger than expected, wrapping up a year of steady gains in what experts at The Wall Street Journal call “a job market that continues to defy expectations.” The addition of 216,000 jobs suggests a healthy economy, with the most significant growth seen in the healthcare, leisure and hospitality, and government sectors. The unemployment rate held steady at 3.7 percent, despite analyst predictions of a slight bump over last month.

The Bad

Despite overall job growth, losses in transportation and warehousing indicate sector-specific challenges that could be a sign of shifting consumer behavior or technological advancements impacting these industries. Further, the labor force shrank by nearly 700,000 workers in December, which as reported by the New York Times is disappointing after seeing strong labor force growth through much of 2023. This decrease is likely what caused the unemployment rate to remain flat.

The Unknown

Last month’s job gains have diminished previous hopes of an interest rate cut in March, with Bloomberg reporting experts now predict the rate cut is more likely to come in May. Time will tell if additional data will help convince the Fed that inflation is still falling as hoped. According to the New York Times, Federal Reserve officials have also indicated that wage increases above 4 percent are “a little too hot for comfort,” so December’s wage gains are also likely to keep them on watch.  

Conclusion

The December 2023 U.S. jobs report indicated that the economy avoided a recession last year, and experts think it’s likely to continue to grow through 2024 as labor market resilience supports consumer spending. However, this growth is likely to delay cuts in interest rates by the Fed, keeping them on the sidelines longer than expected.

PeopleScout Jobs Report Analysis—November 2023

U.S. employers added 199,000 jobs in November, continuing the slowing pace of hiring. This is only slightly higher than what economists expected and shows the Federal Reserve’s plan to increase interest rates may be working. The unemployment rate fell to 3.7%. Year-over-year wage growth fell to 4.0%.

jobs report infographic

The Numbers

199,000: U.S. employers added 199,000 jobs in November.

3.7%: The unemployment rate fell to 3.7%.

4%: Wages rose 4% over the past year.

The Good

Experts at The Wall Street Journal call November’s jobs report “nearly perfect,” and an indication that a soft-landing for the U.S. economy is taking shape. The 199,000 jobs added to the economy represent a sustainable pace of growth that has remained steady throughout the fall months. The unemployment rate also fell to 3.7% after jumping to 3.9% the previous month. This had raised some red flags on Wall Street, but November’s decrease demonstrates that job growth is likely to continue into 2024. Additionally, wage growth continued to soften, dropping to 4%. The Federal Reserve is looking for wage growth to slow to lower inflation.

The Bad

It’s not easy to find bad news in November’s report, but the New York Times points out that the job growth was not evenly spread across industries. The strongest growth was in healthcare and government hiring, which are two of the sectors least connected to the strength of the economy. While manufacturing did see growth in December, much of that can be attributed to workers returning after the auto strikes. Additionally, the retail industry shed more than 38,000 jobs, showing some weakness in holiday hiring.

The Unknown

The big question is what the latest jobs report trends will mean for interest rates. Marketwatch reports that the Federal Reserve is likely to keep rates high into next spring. However, as the board meets next week, analysts expect the pause on increases to continue. Recent jobs reports have indicated that their strategy is working, and they fear raising rates too high or too quickly could trigger a downturn.  

PeopleScout Jobs Report Analysis—October 2023

U.S. employers added 150,000 jobs in October, showing a slowdown after a summer of strong job growth. This is lower than what economists expected and shows the Federal Reserve plan to increase interest rates may be working. The unemployment rate rose slightly to 3.9%. Year-over-year wage growth fell to 4.1%.

The Numbers

150,000: U.S. employers added 150,000 jobs in October.

3.9%: The unemployment rate fell to 3.9%.

4.1%: Wages rose 4.1% over the past year.

The Good

According to the Wall Street Journal, October’s report is the clearest sign we’ve seen that the Federal Reserve strategy of raising interest rates to slow the job market and control inflation may be working. Throughout the summer, job growth remained strong, consistently outperforming analyst expectations. The latest numbers fall into a more sustainable rate of growth. Additionally, wage growth appears to be slowing. Over the past 12 months, year-over-year wage growth has been as high as 4.8%, which makes October’s 4.1% encouraging.

The Bad

While the U.S. saw overall job growth, several industries contracted last month. Some of the most significant losses were in the manufacturing, transportation and warehousing sectors. Although, as the New York Times reported, some of this can be explained by ongoing strikes, particularly in the auto industry. Another concerning sign is that labor force participation decreased in October, shrinking the labor force by 201,000 people. Though experts say not to read too much into monthly fluctuations, they will watch the labor force participation rate in the coming months.

The Unknown

With September’s blockbuster jobs report and October’s slowdown, MarketWatch reports that the U.S. economy is displaying mixed signals, but evidence is mounting that a cooldown is starting. However, experts debate exactly how it will continue to play out. Some say the economy could continue to move forward without any major bumps, just at a slower pace; while others say they’re more concerned. They tend to agree, though, that the latest report makes it less likely that the Federal Reserve will decide to raise rates again at the next meeting in December.

Food Processing Company Slashes Costs, Boosts Compliance with Contingent Workforce Tech Overhaul

Food Processing Company Slashes Costs, Boosts Compliance with Contingent Workforce Tech Overhaul

MSP – Contingent Hiring Solution

Food Processing Company Slashes Costs, Boosts Compliance with Contingent Workforce Tech Overhaul

PeopleScout helped a leading food processor centralize and streamline its contingent hiring process through targeted technology improvements resulting in $500k annual cost savings and 19% payroll spend reduction.

$ 500,000 annual cost savings
19 % reduction in payroll spend
100 % compliance audit scores

Situation 

A leading food processing company was struggling to successfully utilize its contingent labor program across all divisions of the business. The challenges spread across 67 of the organization’s locations in 23 states, where the existing business model enabled them to operate independently.

This decentralization resulted in varied spending between locations, increased compliance risk and an unequal distribution of contingent opportunities across the program. Just ten suppliers held 84% of the program spend, which drove diversity spend below 5%.

The client had also recently announced an initiative to move several satellite offices into the company headquarters, requiring contingent workers to either relocate or work remotely when possible.

On top of this, the client was experiencing reporting limitations within their existing vendor management system (VMS), challenges with an oversaturated supply base and difficulty identifying workers for unique healthcare assignments related to worker safety during the COVID-19 pandemic.

To solve these issues, the organization approached PeopleScout to create a centralized contingent hiring solution.

Solution 

PeopleScout deployed several centralized technology process improvements across all client locations. This included implementing a more robust and enhanced VMS to improve the experience for hiring managers, suppliers and project managers. The new VMS also offered better reporting and visibility into the program spend, supplier performance, requisition management, time-to-fill and more. PeopleScout also provided the client with data for competitive benchmarking. 

PeopleScout initially experienced resistance to the new process from both managers and suppliers but overcame that obstacle by highlighting benefits like cost savings, competitive rates, expedited payment terms and more.  

As the company relocated workers, PeopleScout proactively reached out to offices where contingent workers were assigned to determine if staff could work remotely and provided strategies to assist in retention and filling vacancies. 

PeopleScout also provided Talent Advisory consulting services, including onsite meetings to review the value of MSP programs and total talent management solutions, and to discuss DE&I trends and goals with the client’s DE&I taskforce.

Results 

PeopleScout’s program led to a cost savings of $500k in annual billing and reduced payroll spend by 19% while increasing diversity spend to $2.7 million. Additionally, in interviewing 333 workers, project managers maintained an overall compliance audit score of 100%. Partnerships have been established with knowledgeable suppliers to provide sourcing support for the challenging healthcare roles. 

“I am so very grateful for all that you have done and are doing for our location. You have made this very easy on this end. I truly can’t thank you enough.” 

Client Hiring Manager 

At a Glance

  • COMPANY
    Food processing company
  • INDUSTRY
    Consumer Goods
  • PEOPLESCOUT SOLUTIONS
    Managed Service Program
  • LOCATIONS
    67 locations served in 23 states

PeopleScout Jobs Report Analysis – September 2023

U.S. employers added 336,000 jobs in September. This is nearly double the job growth that analysts expected and shows that employers still have a high demand for labor. The unemployment rate remained at 3.8%. Year-over-year wage growth fell slightly to 4.2%.

u.s. jobs report september 2023 infographic

The Numbers

336,000: Employers added 336,000 jobs in September

3.8%: The unemployment rate remained steady at 3.8%.

4.2%: Wages grew 4.2% over the past year.

The Good

The best news in September’s jobs report is that the jobs added were spread across industries, according to the Wall Street Journal. Leisure and hospitality led with 96,000 new jobs as bars and restaurants finally reached pre-pandemic staffing levels. Education and health services also added a significant 70,000 new jobs, and all major jobs categories experienced growth. The report shows that hiring is not slowing, despite high interest rates and wage growth, the restarting of student loan payments and low unemployment.

The Bad

The factors that make September’s report strong are the same ones that have analysts worried. In previous months, reports have suggested the Federal Reserve’s plan to slow hiring by raising interest rates was starting to work. The latest report tells an entirely different story. As the New York Times reports, Wall Street was wary of the blockbuster report because of the influence it could have on the Fed.

The Unknown

The latest report paints a more complicated picture for the Federal Reserve as they head into their next meeting. According to MarketWatch, this is the last report the Fed will see before that meeting, and it increases the likelihood that they will decide to raise rates again this year. The Fed has two more meeting scheduled in 2023—one on October 31 to November 1 and another December 12-13. Officials say they’re increasingly convinced that the U.S. can avoid the mass layoffs and high unemployment that typically go along with high interest rates.