Situation
Our client, a charity, works with higher education institutions across the world to improve higher education for staff, students and global communities. The charity organization needed to fill 30 roles across a range of job families and levels, including professional and academic positions.
They had a challenging timescale of just four weeks to go-live. Plus, they were facing several challenges, including an ambitious growth strategy to support their multi-year plan for which filling these roles was critical.
They engaged PeopleScout to augment their small in-house team, increasing capacity and boosting speed, through project RPO.
Solution
Our skilled senior recruiters acted as brand ambassadors and became an extension of the in-house team, optimizing and managing our client’s recruitment process from attraction to offer for a four-month bespoke RPO solution. PeopleScout managed each role in its entirety, from briefing through to verbal offer acceptance, including creating a sourcing and attraction plan for each role.
As the client was a first-generation RPO client, we were able to quickly identify the need to make proactive recommendations based on labor market analysis and recruitment best practices, working collaboratively with the hiring managers. As part of the project, we utilized Avature to enable better data analysis. This helped the client to make better data driven decisions, monitoring their DE&I agenda and improving the candidate journey.
Throughout the project, we gathered market feedback and tracked hiring metrics, presenting it through dashboards to guide hiring decisions. The organization received weekly reports and regular analysis of market insights, salary benchmarks and candidate feedback.
We also leveraged the expertise of a dedicated PeopleScout recruitment marketer to create engaging copy and advise on the best supplementary media options to target our talent audiences. Our recruitment marketing strategy included a social media attraction campaign to further increase brand awareness in the market. Plus, we built a custom landing page, which showcased the charity’s employer value proposition (EVP), which help to attract high quality talent.
On top of these attraction efforts, our recruiters directly sourced passive candidates to further raise our client’s profile in the market.
Results
Our consultative approach to hiring and our tailored strategies for each role resulted in:
- An 82% offer acceptance rate.
- An enhanced candidate and hiring manager experience, which led to the charity extending the partnership.
- An increase in diversity within the roles filled.
- A reduction in average time from briefing to offer acceptance, which dropped to just 44 days
At a Glance
- COMPANY
UK-Based Higher Education Charity - INDUSTRY
Public Sector - PEOPLESCOUT SOLUTIONS
Recruitment Process Outsourcing, Talent Advisory
