Professional Search: Scouring the Globe for a Head of Operations

Situation 

A major consumer goods organization needed to fill the critical role of the National Head of Operations in Australia. They needed a leader with highly specialized technical experience, exceptional leadership skills and strategic vision. However, due to the unique combination of skills and expertise required, the potential candidate pool in Australia was extremely limited. 

The retailer turned to PeopleScout for our Apex professional search solution. 

Solution 

The PeopleScout Apex team in APAC commenced three sourcing strategies in parallel: 

1. We built a market map of Australia and New Zealand indicating the location of candidates with the required technical skills. 
2. We built a separate ANZ market map showing candidates with a broader range of technical skills, focusing on leadership and strategy experience.  
3. We conducted a detailed international search across APAC, EMEA and North America, seeking candidates with skills that fit the brief. 

After identifying a long list of potential candidates, our team presented a short list of six candidates for first round interviews with the hiring manager just five weeks into the process.  

As a result, a UK-based candidate with relevant skills and experience in abundance immediately became the front runner. In total, we scheduled four rounds of interviews and conducted personalized reference checks. 

Results 

The preferred candidate was offered the role, and we negotiated remuneration and relocation assistance within the consumer goods company’s budget. Our Apex team kept in regular contact with the candidate to support a smooth transition throughout the relocation process.